no audio output device - realtek ac '97


  1. akeemdadream
    Posts : 4
    Window 7
       New #1

    no audio output device - realtek ac '97


    Hello all I have Win 7 32-bit on my gateway mx6437 and am having the same problem that several people are having here - no sound. I downloaded the latest Realtek AC '97 drivers from the Realtek website. I checked to see if this card was compatible with Win 7 32-bit from the compatability website. Right now the drivers are "installed" but Win 7 says its unsuccessfully installed.

    I have an AMD Turion 64 card. Please help I've been researching this issue for the past 2 weeks without success.
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  3. akeemdadream
    Posts : 4
    Window 7
    Thread Starter
       New #2

    bump
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  4. stormy13
    Posts : 6,879
    Win 7 Ultimate x64
       New #3

    akeemdadream, welcome to the forums.

    One reason it isn't working is that according to the download page for your laptop,

    Gateway Support Drivers & Downloads

    based on the audio driver frm there it has the Conexant audio chip in it, not Realtek. I would start with uninstalling the Realtek driver and any software that may have been installed with it, then use the Vista Conexant driver from gateway,

    Windows Vista Audio Driver version: Conexant 6.14.10.0575

    which should install without much difficulty (no promises, but it should install).
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  6. akeemdadream
    Posts : 4
    Window 7
    Thread Starter
       New #4

    oh wow, i must have typed in the wrong laptop and got different specs. I'll try this and see.
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  7. akeemdadream
    Posts : 4
    Window 7
    Thread Starter
       New #5

    done, and done! thank you much!
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  8. my23hub
    Posts : 1
    win 7
       New #6

    hi, I have an Acer Aspire 5633WLMi, with the same problems, right after I installed the Windows 7 Ultimate OS (No Audio Output Device is Installed), any one can help?
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