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Windows 7: Error 10

13 May 2009   #1

windows 7
Error 10

Going out of my mind here. using windows 7 rc, and after clean install my sound card gives me error 10, cannot start under device manager.
so far I tried uninstalling the drivers, all the windows updates, installing ac97 drivers and installing the vista/win7 drivers. nothing nadda no help.

its a HP pavilion dv8000

My System SpecsSystem Spec
13 May 2009   #2

7600.20510 x86

I have previous experience where error code 10s have been fixed by a bios update. Worth checking out.
Is your current bios version displayed when you start the laptop? What is it?
My System SpecsSystem Spec
13 May 2009   #3

Windows 7 RC 32bit

sometimes it helps to chance the pci slot. but can be a driver problem too, because of another previous installed device.
My System SpecsSystem Spec

13 May 2009   #4

Windows 7 Ultimate (64 bit) dual boot with Fedora KDE

Try this, it might help.

First remove your sound card drivers via Programs and Features in the control panel (if there is such an entry). Let the computer reboot and if it asks after rebooting to install drivers, cancel it!

If after rebooting, it installs some drivers without asking you, then OK, just go to Device manger.

In device manager, right click your sound card and click on uninstall AND check the box "Delete the driver software for this device".

After that, just reboot and when Windows asks you for your drivers, cancel it and install the very latest Vista sound drivers available for your laptop.

Again, remember that it has to be Vista drivers and as latest as you can get!

As per your post, you said that you have an AC97 on board sound chip. I found the latest official Vista drivers for them from Realtek here:


But, these drivers are generic; meaning that if HP's drivers give you some special functionality, chances are that these drivers won't give you that functionality. Hence, I urge you to first check with HP's suport if they have latest Vista drivers for your laptop available and use those first!

If they don't work, you may try Realtek's drivers.

Hope this helps!

Thank you for your time!
My System SpecsSystem Spec
14 May 2009   #5

windows 7

Dragor an update to your post.

I deleted via program features,restart,under device manager after right click there was no option to delete the drivers along with it,I deleted anyway, and on reboot a small box poped up for about 1/2 seconds saying in was installing drivers it promptly went away and said failed because it could not detect the media device. I have tried with both realtek drivers(which install fine but do not work) and hp's drivers which will not install as it dose not find my sound card.

More info is that this is 32 bit windows 7 and that under device manager/sound and game controllers there is only "High Definition Audio Device" where I think it should say conexant audio blah blah blah
My System SpecsSystem Spec
14 May 2009   #6

windows 7

Edit solved!!

After uninstalling the device in manager i went to c:\ deleted all audio folders
then went to swsetup / audio and ran the setup under smart audio.

yes i am a freakn god!! lol
My System SpecsSystem Spec
14 May 2009   #7

Windows 7 Ultimate (64 bit) dual boot with Fedora KDE


Then I gave you the wrong driver to install since you use Connexant and not Realtek!

Anyways, glad you could get it solved on your own!

Congrats and bravo!
My System SpecsSystem Spec

 Error 10

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