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Windows 7: Virus in Comp!!

12 Aug 2010   #11
Petey7

Windows 7 Professional SP1 64-bit
 
 

Its unusual for someone to be able to open the task manager with a virus on there computer. I would try a system restore and MalwareBytes. The idea here is that the system restore will temporarily disable the virus, and then MalwareBytes will remove it. You can then copy all your important files and folders to some external media. I wouldn't try backing anything up with a virus on the computer, because the external drive or CD can become infected with the virus as well.


My System SpecsSystem Spec
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12 Aug 2010   #12
DirtRider

Windows 7 Pro 64 bit
 
 

This will take about ten minutes to run and may just kill the virus. You don't need to install it just run it from your disk as is. Did I mention that I got around a similar problem using it ClamWin Portable | PortableApps.com - Portable software for USB drives
My System SpecsSystem Spec
12 Aug 2010   #13
priyanka26

Windows 7
 
 

Quote   Quote: Originally Posted by pparks1 View Post
Just out of curiosity, where did the installation media come from that you loaded Windows 7 with? Is this a legit copy of the OS or some hacked version? Those hacked versions can sometimes come with some added "features" that cause all sorts of fun problems.
No, totally legit copy of the OS. recently bought this laptop from Dell, Preinstalled with Home Basic version
My System SpecsSystem Spec
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12 Aug 2010   #14
priyanka26

Windows 7
 
 

Quote   Quote: Originally Posted by DirtRider View Post
This will take about ten minutes to run and may just kill the virus. You don't need to install it just run it from your disk as is. Did I mention that I got around a similar problem using it ClamWin Portable | PortableApps.com - Portable software for USB drives
yes, thank you. I am going to try that
My System SpecsSystem Spec
12 Aug 2010   #15
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

Download and run MSE and Malwarebytes, do a FULL scan with both (this could take some time) and make sure you are not connected to the net while doing it.

One way to check is to see if you can go to the Microsoft site, Malwarebytes, or to Norton or McAfee. Some viruses will block your access to these sites or any other site that has software that can get rid of the virus. If you can go to other sites, but not any of those, there's a good possibility you have been infected.

If you can go to these sites, I would still run a full scan. I've encountered Viruses that lock you out of Process explorer, MSConfig and command. Getting access back involves editing your registry

You can also try the AVG Rescue disk. This disk is a boot disk that scans your PC at startup and runs a scan for viruses.

Quote:
The AVG Rescue CD is a standalone set of tools that can be started from CD or USB flash disk. It can be used to recover computers that are not able to boot or are infected in a way that will not allow normal operation. The whole CD or USB flash drive is a live CD with Linux operating system and AVG preinstalled on it.
Instructions on how to d/l and use it are at this site

AVG - AVG Rescue CD Guide
My System SpecsSystem Spec
12 Aug 2010   #16
DirtRider

Windows 7 Pro 64 bit
 
 

I think the big problem here is it will not allow him to install any AV apps
My System SpecsSystem Spec
12 Aug 2010   #17
Petey7

Windows 7 Professional SP1 64-bit
 
 

Any did not say any. He said AVG. He has not reported on other software. Sometimes certain software can get through, when others won't and I still say doing a system restore will make things a lot easier. I've done it before in order to remove viruses such as these.
My System SpecsSystem Spec
12 Aug 2010   #18
priyanka26

Windows 7
 
 

hey, i just saw realised another thing..

This virus won't let me see hidden folders/files!! aargh!
My System SpecsSystem Spec
12 Aug 2010   #19
DirtRider

Windows 7 Pro 64 bit
 
 

Ah yes true, well I will be interested to see if it is a virus and if what one
My System SpecsSystem Spec
12 Aug 2010   #20
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by DirtRider View Post
Ah yes true, well I will be interested to see if it is a virus and if what one
I wonder if he could do an online scan?
My System SpecsSystem Spec
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 Virus in Comp!!




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