Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Norton 2010 got me infected

25 Aug 2010   #1
codyw

Windows 7 Ultimate x64 with SP1
 
 
Norton 2010 got me infected

FYI - I was using Norton IS 2010 and today I used another security product since I was having a lot of trouble with my license with Norton. KIS 2011 found at least 5 Trojans, Exploits, Viruses, etc. that Norton never told me about in past scans done with it.
I couldn't believe it and still can't. KIS 2011 seems really nice - I see quite a bit of improvements on the product.


My System SpecsSystem Spec
.
25 Aug 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by codyw View Post
FYI - I was using Norton IS 2010 and today I used another security product since I was having a lot of trouble with my license with Norton. KIS 2011 found at least 5 Trojans, Exploits, Viruses, etc. that Norton never told me about in past scans done with it.
I couldn't believe it and still can't. KIS 2011 seems really nice - I see quite a bit of improvements on the product.

cody,
Care to elaborate on what your computer protection is currently - & was when you were "let down by Norton."

What is your motive re starting this thread? Do you require help or are you just venting?

Please fill in your system specs also. Instructions for doing so are just below my signature.

Thanks.
Jan.
My System SpecsSystem Spec
25 Aug 2010   #3
codyw

Windows 7 Ultimate x64 with SP1
 
 

No, I don't need help, thanks, just letting out the word. Recently, a friend told me that there is some viruses/malware that Symantec just cannot block for some reason. I'm not sure if this was that or not but nothing detected it on my system, not Malwarebytes, Hitman Pro, Spybot - S&D, nothing! I was shocked because SONAR as well as Norton itself seems to be good at detecting that kind of stuff. Very surprised.

Using Windows 7 Home Premium
My System SpecsSystem Spec
.

25 Aug 2010   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by codyw View Post
No, I don't need help, thanks, just letting out the word. Recently, a friend told me that there is some viruses/malware that Symantec just cannot block for some reason. I'm not sure if this was that or not but nothing detected it on my system, not Malwarebytes, Hitman Pro, Spybot - S&D, nothing! I was shocked because SONAR as well as Norton itself seems to be good at detecting that kind of stuff. Very surprised.

Using Windows 7 Home Premium
cody,

Safe surfing & avoiding the nasties depends on ever so many things.
Do you want / need more information about this?
My System SpecsSystem Spec
25 Aug 2010   #5
Wishmaster

Windows 7 Home Premium 64bit
 
 

KIS is a good AV but keep in mind...

If all those programs came up clean as you say, there is a very high probability KIS may be reporting a false positive.
It may be set to agressive for example.
I not saying this is the case, but if every other detection method comes up clean .. it certainly is probable.


Never had any issue with Norton myself.
If theres a problem with activation, calling them up would resolve it. They are usually quite helpful in such matters.
My System SpecsSystem Spec
25 Aug 2010   #6
codyw

Windows 7 Ultimate x64 with SP1
 
 

Here is where all the infections were found:
  1. documents and settings/cody williams/appdata/local/temp\jar_cache5390507557026593874.tmp/MessageManager.class
  2. documents and settings\cody williams\appdata\local\temp\jar_cache8302119197927724196.tmp/aa549daeeb4.class
  3. documents and settings\cody williams\appdata\local\temp\jar_cache5390507557026593874.tmp/WWWManager.class
The other 2 that were found were also in the same place.
My System SpecsSystem Spec
25 Aug 2010   #7
Wishmaster

Windows 7 Home Premium 64bit
 
 

I believe those are tempory Java Files.
My System SpecsSystem Spec
26 Aug 2010   #8
mindinka

windows 7 Pro x64
 
 
Oh Dear...

CodyW, cheerup man! I had the same situation when I had Java on my PC, AVG-free Edition, later ESET passed the viruses to temporary folder for Java and that's where .jar files stay. Let me ask you? Do you really need Java on your PC? If yes that you should be prepared for this, if not then uninstall it. I am not using it, and I don't remember the last time I had virus or trojan, KIS 2011 does protect me as well as I protect myself from myself...
My System SpecsSystem Spec
26 Aug 2010   #9
codyw

Windows 7 Ultimate x64 with SP1
 
 

So all those threats found in the temporary Java files were harmless?
My System SpecsSystem Spec
26 Aug 2010   #10
Wishmaster

Windows 7 Home Premium 64bit
 
 

Im not saying they were entirely harmless. Only that they seem to be java temps.


I can not say if they were truly trojans or not, but If all the other programs show as clean, and KIS was the only one that flagged as a trojan however, it is possible its just being overprotective and giving a false positive.

Perhaps others may be more experienced in such things and can offer more insight.


In any case, being a TEMP file it will hurt nothing by deleting them, even if they were safe. Better safe than sorry.


If you like and want to stick with KIS, I would suggest sending those files to Kaspersky for evaluation and see what they say for curiosity sake.

Most AVs should have a option like this to help determine real threats from false positives.
My System SpecsSystem Spec
Reply

 Norton 2010 got me infected




Thread Tools




Similar help and support threads
Thread Forum
Norton Internet Security 2010
Windows tells me that I have no security software installed, but I have NIS 2010 installed and running ok... How do I make Windows 7 recognise NIS?
System Security
Windows 7 with Norton 2010 & Malwarebytes ?
For starters do you think both of those would be good enough for security ? Now on to my issue.. currently I'm trying to download this game CABAL Online... It's a pretty decent free 2 play with the option of buying cash shop items but when ever I finish download, it appears that Norton cannot...
System Security
The reasons why you should stay away of norton 2010
This is my first thread, hope its fine mods. ;) I've been using kaspersky 2010 and last year 2009 (i still have two more years available in my license) however, last night i got tired of it, i was not able to install a wireless adapter because of it and nobody could help me (linksys included)...
System Security
Microsoft: Some Office 2010 torrents infected
Microsoft advises staying clear of some Office 2010 torrents. The torrents distributed by some members of this site have been checked by me personally and did not contain any malware, worms or virus's I wanted to post quickly to acknowledge the information that you have seen today around bits...
News


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:12.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App