Norton 2010 got me infected

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  1. Posts : 369
    Windows 7 Ultimate x64 with SP1
       #1

    Norton 2010 got me infected


    FYI - I was using Norton IS 2010 and today I used another security product since I was having a lot of trouble with my license with Norton. KIS 2011 found at least 5 Trojans, Exploits, Viruses, etc. that Norton never told me about in past scans done with it.
    I couldn't believe it and still can't. KIS 2011 seems really nice - I see quite a bit of improvements on the product.
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    codyw said:
    FYI - I was using Norton IS 2010 and today I used another security product since I was having a lot of trouble with my license with Norton. KIS 2011 found at least 5 Trojans, Exploits, Viruses, etc. that Norton never told me about in past scans done with it.
    I couldn't believe it and still can't. KIS 2011 seems really nice - I see quite a bit of improvements on the product.

    cody,
    Care to elaborate on what your computer protection is currently - & was when you were "let down by Norton."

    What is your motive re starting this thread? Do you require help or are you just venting?

    Please fill in your system specs also. Instructions for doing so are just below my signature.

    Thanks.
    Jan.
      My Computer


  3. Posts : 369
    Windows 7 Ultimate x64 with SP1
    Thread Starter
       #3

    No, I don't need help, thanks, just letting out the word. Recently, a friend told me that there is some viruses/malware that Symantec just cannot block for some reason. I'm not sure if this was that or not but nothing detected it on my system, not Malwarebytes, Hitman Pro, Spybot - S&D, nothing! I was shocked because SONAR as well as Norton itself seems to be good at detecting that kind of stuff. Very surprised.

    Using Windows 7 Home Premium
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    codyw said:
    No, I don't need help, thanks, just letting out the word. Recently, a friend told me that there is some viruses/malware that Symantec just cannot block for some reason. I'm not sure if this was that or not but nothing detected it on my system, not Malwarebytes, Hitman Pro, Spybot - S&D, nothing! I was shocked because SONAR as well as Norton itself seems to be good at detecting that kind of stuff. Very surprised.

    Using Windows 7 Home Premium
    cody,

    Safe surfing & avoiding the nasties depends on ever so many things.
    Do you want / need more information about this?
      My Computer


  5. Posts : 4,517
    Windows 7 Home Premium 64bit
       #5

    KIS is a good AV but keep in mind...

    If all those programs came up clean as you say, there is a very high probability KIS may be reporting a false positive.
    It may be set to agressive for example.
    I not saying this is the case, but if every other detection method comes up clean .. it certainly is probable.


    Never had any issue with Norton myself.
    If theres a problem with activation, calling them up would resolve it. They are usually quite helpful in such matters.
      My Computer


  6. Posts : 369
    Windows 7 Ultimate x64 with SP1
    Thread Starter
       #6

    Here is where all the infections were found:
    1. documents and settings/cody williams/appdata/local/temp\jar_cache5390507557026593874.tmp/MessageManager.class
    2. documents and settings\cody williams\appdata\local\temp\jar_cache8302119197927724196.tmp/aa549daeeb4.class
    3. documents and settings\cody williams\appdata\local\temp\jar_cache5390507557026593874.tmp/WWWManager.class

    The other 2 that were found were also in the same place.
      My Computer


  7. Posts : 4,517
    Windows 7 Home Premium 64bit
       #7

    I believe those are tempory Java Files.
      My Computer


  8. Posts : 161
    windows 7 Pro x64
       #8

    Oh Dear...


    CodyW, cheerup man! I had the same situation when I had Java on my PC, AVG-free Edition, later ESET passed the viruses to temporary folder for Java and that's where .jar files stay. Let me ask you? Do you really need Java on your PC? If yes that you should be prepared for this, if not then uninstall it. I am not using it, and I don't remember the last time I had virus or trojan, KIS 2011 does protect me as well as I protect myself from myself...
      My Computer


  9. Posts : 369
    Windows 7 Ultimate x64 with SP1
    Thread Starter
       #9

    So all those threats found in the temporary Java files were harmless?
      My Computer


  10. Posts : 4,517
    Windows 7 Home Premium 64bit
       #10

    Im not saying they were entirely harmless. Only that they seem to be java temps.


    I can not say if they were truly trojans or not, but If all the other programs show as clean, and KIS was the only one that flagged as a trojan however, it is possible its just being overprotective and giving a false positive.

    Perhaps others may be more experienced in such things and can offer more insight.


    In any case, being a TEMP file it will hurt nothing by deleting them, even if they were safe. Better safe than sorry.


    If you like and want to stick with KIS, I would suggest sending those files to Kaspersky for evaluation and see what they say for curiosity sake.

    Most AVs should have a option like this to help determine real threats from false positives.
      My Computer


 
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