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Windows 7: Does Anything Work?

03 Nov 2010   #21
Barman58

Windows 10 Pro x64 x3, Ubuntu
 
 

As an experiment some time a go (a year or so), a web master placed a (benign) link button on his website that stated "click this button to download and install a virus on your computer" or such

he found that in a very short time he had over 400 visitors who clicked on that button

How can any Tech prevent users like this from becoming infected - they cannot!!!

Ok I will admit that some of the scare monger tactics of the legitimate AV industry and major retail chains, to sell their products, does not help to combat this problem

It produces a state of paranoia about the malware situation rather that the informed caution that is actually needed. Users have a state of mind where they are terrified of being infected and so when their fears are proved by the drive by malware they panic and click the button, without thinking


My System SpecsSystem Spec
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03 Nov 2010   #22
hello people

Windows 7 Home Premium 64bit
 
 

I can't believe it.

I learned this kind of lesson in about 1998...the hard way...crippled PC's...

I suppose there's new users every minute of every day...who don't know jack
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03 Nov 2010   #23
mooreted

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by hello people View Post
I can't believe it.

I learned this kind of lesson in about 1998...the hard way...crippled PC's...

I suppose there's new users every minute of every day...who don't know jack
A lot of the really bad infections I see are from people with kids in the house. They'll click on anything shiny and flashy. Just put up a link to cute kitty screen savers and you're in.
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03 Nov 2010   #24
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

One very good anti-malware application to have is SpywareBlaster by javacool. This app runs in the background, it's free and it is 'pro' active. SpywareBlaster® | Prevent spyware and malware. Free download.
It needs to be updated manually (free version), or with a donation, it will update itself. Once updated, click the button that says "enable all protection"


Attached Thumbnails
Does Anything Work?-spywareblaster.jpg  
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03 Nov 2010   #25
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Quote   Quote: Originally Posted by Barman58 View Post
Users have a state of mind where they are terrified of being infected and so when their fears are proved by the drive by malware they panic and click the button, without thinking
An excellent description!
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03 Nov 2010   #26
malexous

Arch Linux 64-bit
 
 

Before looking at what other software might help, I suggest educating them on all the dangers of the web using a more user friendly version of this article.

I suggest telling them that if they see a message claiming an infection, even if it appears to come from their installed security software, to save and close only what is important, restart the computer and update and run successive scans with their security software.

Of course, some are just not going to listen.
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03 Nov 2010   #27
mooreted

Windows 7 Ultimate 64-bit
 
 

We do try to tell them. Many of them think that since they have anti-virus software they should be able to do whatever they want. I've tried setting up users with a limited account but they can't seem to deal with logging in as an admin to install stuff. Many of my customers call the computer a modem or a hard drive, they think the hard drive is memory, they think Windows is the computer, have no idea what Flash is, or java, or plugins, or codecs. It's really difficult when people think their computer is the same as their toaster. Push the button and it makes toast.
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03 Nov 2010   #28
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Maybe after you 'fix' a cutomer's computer, you need to attach an important instruction ... DO NOT plug this in.
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03 Nov 2010   #29
mooreted

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Maybe after you 'fix' a cutomer's computer, you need to attach an important instruction ... DO NOT plug this in.
Right, the only safe computer is still in the box.

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03 Nov 2010   #30
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

As viruses and scareware evolve, it's going to be harder to keep it out of the sys.

The latest phony AV's not only tell you that there's "something" on the PC, but some of them actually scan ahead and throw up a screen that mimics your current AV. Just last week I saw this on my dentists PC.

And also on a family members PC, to which they (unfortunately) responded by clicking everything they were told to because they "panicked" and thought it was part of their AV "helping" them. I had to wipe the PC's HD & re-install everything. It was that bad.

And they do a good job of scaring the average user too, lots of flashing/blinking and bright red letters saying in essence "OMG, YOU"RE INFECTED....DO SOMETHING QUICKLY OR ALL IS LOST!!!!

As some have said, and I fully agree, education is the key. Not everyone is going to be able to learn about all the intricacies of malware/viruses, but some education can go a long way.

I was over at a friends and I saw a warning message pop up, to which he promptly clicked it off without reading it. I asked what that was & his response was "I don't know, it pops up once in a while." It turns out it was his AV warning him that a prog was trying to establish a connection. A program that turned out to be a virus. He had never bothered to actually read the message, thinking of it as nothing more then an annoyance.

I think as long as these tactics continue, we'll see our fair share of infected PC's. As to the question "Does anything work", not 100%, but vigilance, good AV software and some basic education can at least cut down on some of the infections. (Hopefully)
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 Does Anything Work?




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