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Windows 7: debug file on my desktop? i may have a virus...please help

19 Nov 2010   #11

windows 7 home premium 32 bit

yeah i tried that as well. no dice.

here is something interesting:
i went and created a new admin user named it myname2 and opened it. of course all my desktop icons were gone, but i recovered two of my software programs and put them on that desktop and they functioned perfectly. could it be i just need to transfer everything over to that new admin user; all my shortcuts, programs, etc and then delete the old admin account? i know it doesn't store all my passwords and such but i can easily recover them. can this be the ultimate fix to my situation? i have tried anything and everything under my old username, it just won't work.

My System SpecsSystem Spec
19 Nov 2010   #12

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

I have helped many who had to use a new user account to solve the problem. The account can and do become corrupt. If your new account is working as expected; problem solved.
My System SpecsSystem Spec

 debug file on my desktop? i may have a virus...please help

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