debug file on my desktop? i may have a virus...please help

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  1. Posts : 7
    windows 7 home premium 32 bit
    Thread Starter
       #11

    yeah i tried that as well. no dice.

    here is something interesting:
    i went and created a new admin user named it myname2 and opened it. of course all my desktop icons were gone, but i recovered two of my software programs and put them on that desktop and they functioned perfectly. could it be i just need to transfer everything over to that new admin user; all my shortcuts, programs, etc and then delete the old admin account? i know it doesn't store all my passwords and such but i can easily recover them. can this be the ultimate fix to my situation? i have tried anything and everything under my old username, it just won't work.
    matt
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #12

    I have helped many who had to use a new user account to solve the problem. The account can and do become corrupt. If your new account is working as expected; problem solved.
      My Computer


 
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