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Windows 7: ThinkPoint Security?

27 Nov 2010   #1
Brian6121990

Mac OS X Yosemite
 
 
ThinkPoint Security?

Ok, i know im suppost to learn more about computers and take the A+ Certification test and all but....I am feeling ridiculous when i am trying to get rid of the fake anti virus called "ThinkPoint Security". I tried almost everything and it is still there. I really don't know how to figure this out completely. I googled, youtubed and other sites. Went to safe mode, control alt del and disable hotfix.exe and run malware but nothing is being found but this...IS there something i am missing or not doing it correctly? PleASe let me know. This is like the 5th time my mom's pc got a rogue virus. And those were easy and all. But this all happend today. My mom logs in and pow, this pops up and ask for a scan. Only 2 options but one is greyed out. Normal Start up and Safe Startup. I control alt delete so i can bring up task manager to disable hotfix.exe. I was told to do that then run scan. nothing happens. And i wont give up just to wipe out everything. I know i can get rid of this, i just need to know more information if anyone got a run into this type of problem with the SAME NAME and got rid of it.


My System SpecsSystem Spec
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27 Nov 2010   #2
nojmit

Windows 7 pro 64bit SP1
 
 

My System SpecsSystem Spec
27 Nov 2010   #3
Brian6121990

Mac OS X Yosemite
 
 

Quote   Quote: Originally Posted by nojmit View Post
Did that done that but my stupidity didnt search =/
But im glad this forums has searched because there was a topic about it on november 1, 2010. I just need to use shell.reg and rkill.
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27 Nov 2010   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Follow the tutorial instructions here ... wait, I need the correct link!!
My System SpecsSystem Spec
27 Nov 2010   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Okay, got it ... Remove ThinkPoint (Uninstall Guide)
Don't even look at the 'stopzilla' ad before the Tutorial
My System SpecsSystem Spec
27 Nov 2010   #6
Brian6121990

Mac OS X Yosemite
 
 

Quote   Quote: Originally Posted by Jacee View Post
Okay, got it ... Remove ThinkPoint (Uninstall Guide)
Don't even look at the 'stopzilla' ad before the Tutorial
Yeah, thats the link i was on that got me more information. Thats when i used the search button. But thanks the the link anyways. The only thing i am hoping is to work. The RKill didnt find any malware which is very strange.
My System SpecsSystem Spec
27 Nov 2010   #7
Brian6121990

Mac OS X Yosemite
 
 

*UPDATE* I did another scan in safe mode using the method form the link. Its weird because it doesnt show the rogue virus detected....weird? Now im using Microsoft Security Essentials to scan it out in safe mode before restarting....lets hope it works...
My System SpecsSystem Spec
27 Nov 2010   #8
Jaxryley

 
 

When you follow the manual removal instructions and after killing hotpoint.exe's running process you need to start explorer through task manager then do a manual search for hotpoint.exe and delete it.

Hotpoint.exe should reside at C:\Users\USERNAME\AppData\Roaming and after deleting try another scan with Malwarebytes, updated first of course, to clean up any dregs.

There is another glut of new installers being released for this rogue.
My System SpecsSystem Spec
28 Nov 2010   #9
Guntmeister

Windows 7 Ultimate (32-bit)
 
 

I got rid of Thinkpoint on my mom's vista machine by booting from vista install disc and doing a system restore from 2 days earlier. Worked like a charm. Scanned afterwards with Malwarebytes and MSE - both found nothing.
My System SpecsSystem Spec
29 Nov 2010   #10
Brian6121990

Mac OS X Yosemite
 
 

I just dont understand how did that virus got into my moms computer in the first place? I got rid of it but this is the 5th time she got a rogue virus....She got an anti virus and scans like every 3 days...I just dont understand haha
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 ThinkPoint Security?




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