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Windows 7: MSE: definitions current, but still "potentially unprotected"??

12 Jan 2011   #11
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by 1Bowtie View Post
The newest definition is 195.3768.0
Bowtie:

Yeah, I may be auto-updated to 195.3768.0 at any time and that may make the flag go away---although that wouldn't explain why the flag now. I've never seen the orange flag when definitions are only 24 hours old.

Nor can I explain why my auto-scanning has failed---not that it's connected to the flag.

Until this incident, it had always been seamless---autoupdates every 24 to 48 hours and constant green flags, even with scanning turned off completely.


My System SpecsSystem Spec
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12 Jan 2011   #12
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Check my previous post for a cure.

Mike
My System SpecsSystem Spec
12 Jan 2011   #13
1Bowtie

Windows 7 Home Premium 64 bit
 
 

You know the old saying in computing nothing is forever when it's auto, then we just fix it and go on and hope it lasts till the next time.
My System SpecsSystem Spec
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12 Jan 2011   #14
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Once the bad one is replaced he can reset the auto and it should be fine.....until next time 1Bowtie.

Mike
My System SpecsSystem Spec
12 Jan 2011   #15
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
1-8 is the problem.

Delete it and then update again.

Click the yellow circled in left picture.

Right picture highlight bad update then click uninstall at top. Run Windows Update it will make a restore point that way and download the update again.
Mike
Mike:

See my list of updates I can uninstall below, sorted by date from current date. Nothing near Jan 8. In fact, I don't see MSE virus definition updates at all in that list.

Do they show up on your list????

Thanks for sticking with me here.


Attached Thumbnails
MSE: definitions current, but still "potentially unprotected"??-win-updates.jpg  
My System SpecsSystem Spec
12 Jan 2011   #16
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

I never realized they showed up in the listing page but not on the uninstall page.

They hid them somewhere!!!!
My System SpecsSystem Spec
12 Jan 2011   #17
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Well.........offhand, I wonder if deleting it would have helped? If the failure had broken a link in the chain, you'd think all later definition updates would have failed also--but they succeeded. So, I'm not sure if this is the culprit.

I went to Windows Updates manually and see they have a new definition update available. I refuse to download it manually as I have never previously had to request updates--they just seamlessly arrived through my modem and were installed.

So, I am going to wait a day or two and see if I am eventually fed the most recent update and if that eliminates the orange flagging problem.

Then I presumably have to delete my so-called scanning schedule and make a new one---or maybe better yet just not do any auto-scanning at all--which is what I did for a year or more, without any incident.
My System SpecsSystem Spec
12 Jan 2011   #18
Francis93

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
I just noticed that I have the orange "potentially unprotected" flag in my system tray, even though MSE is supposedly up to date. See the date and time info in the pic.

Anyone else experiencing this?

I've seen some update confusion in cases where I did an intervening System Restore, but I have not done one recently.

Going from memory, I thought you didn't get the orange flag until about 48 hours since the previous definition update?
Click on the "Home" tab and post a screenshot. There should be a reason why your PC is potentially unprotected.
My System SpecsSystem Spec
13 Jan 2011   #19
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Well.........offhand, I wonder if deleting it would have helped? If the failure had broken a link in the chain, you'd think all later definition updates would have failed also--but they succeeded. So, I'm not sure if this is the culprit.

I went to Windows Updates manually and see they have a new definition update available. I refuse to download it manually as I have never previously had to request updates--they just seamlessly arrived through my modem and were installed.

So, I am going to wait a day or two and see if I am eventually fed the most recent update and if that eliminates the orange flagging problem.

Then I presumably have to delete my so-called scanning schedule and make a new one---or maybe better yet just not do any auto-scanning at all--which is what I did for a year or more, without any incident.
If all fails, uninstall it, reinstall it.
My System SpecsSystem Spec
13 Jan 2011   #20
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Here is some new info:

My definitions were auto updated in the last 2 or 3 hours to 1.95.3860.0, dated today, Jan 13.

The orange flag remains. The "home" tab of MSE says "You haven't run a scan on your computer in a while. This could put your computer at risk".

In spite of me having never done a scan for a year, without getting that message. And in spite of having a scanning schedule set up to scan weekly since I upgraded to version 2 about 6 weeks ago. The schedule apparently has been ignored since no scan has been done since 12/26/10.

So, I'm going to uninstall and reinstall.

What I don't know is if this new version 2 of MSE is designed to throw an orange flag if you simply choose not to scan----the earlier version did not throw a flag. I don't know if I'm getting the flag due to a bug or corruption or if the app is working correctly.

When I reinstall, I'm going to turn off scanning entirely and see if the orange flag recurs.

Thanks to you all.
My System SpecsSystem Spec
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 MSE: definitions current, but still "potentially unprotected"??




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