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Windows 7: MSE won't install

29 Jan 2011   #51
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

In the mean time, download Free Avira Antivirus Avira AntiVir Personal - Free Antivirus - Free software downloads and software reviews - CNET Download.com

This will tell you how to disable the "nag" screen encouraging you to buy the product How to Disable the Avira Nag Screen | eHow.com


My System SpecsSystem Spec
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30 Jan 2011   #52
ctbolt

 

Hi RaviR,
Having exactly the same problem on Windows XP Home Edition SP3. Originally had AVG, then used MSE for the past six month and when the upgrade came up in the last couple of days - tried to upgrade. But get the same "Cannot complete ...." error you get. Hope you have luck and post the answer!
good luck, Darren


Attached Images
MSE won't install-mse3.jpg 
My System SpecsSystem Spec
30 Jan 2011   #53
ctbolt

 

Actually I'll post the full error so it's easier for others to find this thread:

Cannot complete the Security Essentials installation.
An error has prevented the Security Essentials setup wizard from completing successfully. Please restart your computer and try again.
Get help on this issue.
Error code:0x80070005
My System SpecsSystem Spec
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30 Jan 2011   #54
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Did you add these to your Hosts file?

64.186.152.140 embedded.garena.com
64.186.152.140 embedded.garenanow.com

Download Security Check by screen317 from here or here.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.

************

Download CKScanner from here

Save it to your desktop. <=== IMPORTANT

Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify that the file is saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
My System SpecsSystem Spec
30 Jan 2011   #55
RaviR

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Jacee View Post
Yah, I don't see any updates

Veryify that your OS has been activated and is valid please How to Check and Verify Vista Activation Status My Digital Life

MSE might be having a problem with this...
It is.


Attached Images
MSE won't install-untitled.png 
My System SpecsSystem Spec
30 Jan 2011   #56
RaviR

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Jacee View Post
Did you add these to your Hosts file?

64.186.152.140 embedded.garena.com
64.186.152.140 embedded.garenanow.com
Uh..no garena is a game program that i use. Is there a problem there?
My System SpecsSystem Spec
30 Jan 2011   #57
RaviR

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by DeanP View Post
I would check if Windows Installer Service is running or not.

Click Start, click in the Start Search box, type services.msc, and then press ENTER.
Right-click Windows Installer, and then click Start. If Start is unavailable and the Stop and Restart options are available, the service is already started.
Exit Services when done.

Open Command Prompt in Elevated Mode (right click on command prompt and click "Run as administrator")
Type MSIEXEC /REGSERVER and then press ENTER.

Note   Note
There will be no indication that this command has succeeded or failed.

Try install Microsoft Security Essentials again in administrator (right click on Microsoft security essentials install file and click "run as administrator)
Did that and still same error..
My System SpecsSystem Spec
30 Jan 2011   #58
RaviR

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Jacee View Post
Did you add these to your Hosts file?

64.186.152.140 embedded.garena.com
64.186.152.140 embedded.garenanow.com

Download Security Check by screen317 from here or here.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.

************

Download CKScanner from here

Save it to your desktop. <=== IMPORTANT

Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify that the file is saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
Checkup
Results of screen317's Security Check version 0.99.8
Windows 7 (UAC is disabled!)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java DB 10.5.3.0
Java(TM) 6 Update 23
Java(TM) SE Development Kit 6 Update 21
Adobe Flash Player 10.1.102.64
Adobe Reader 9.4.1
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````

CKFiles.txt

CKScanner - Additional Security Risks - These are not necessarily bad
c:\program files\garena\plugins\ui\avoidcrackplugin.dll
scanner sequence 3.NA.11
----- EOF -----
My System SpecsSystem Spec
30 Jan 2011   #59
mjf

Windows 7x64 Home Premium SP1
 
 

RaviR,
10 out of 10 for persistence mate.
My System SpecsSystem Spec
30 Jan 2011   #60
RaviR

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Better this than trying to get rid of an awful malware/virus on my pc right
My System SpecsSystem Spec
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 MSE won't install




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