MSE won't install

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  1. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #61

    I was suggesting maybe try different software - something that works.
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #62

    Okay ... problem! Uninstall c:\program files\garena\plugins\ui\avoidcrackplugin.dll

    Reboot into safe mode and delete the folder.
    ThreatExpert Report: BackDoor-CEP.svr, TROJ_BUZUS.TCC, Troj/Agent-HTK..

    Reboot again and Download the HostsXpert 4.3 - Hosts File Manager.
    • Unzip HostsXpert 4.3 - Hosts File Manager to a convenient folder such as C:\HostsXpert
    • Click HostsXpert.exe to Run HostsXpert 4.3 - Hosts File Manager from its new home
    • Click "Make Hosts Writable?" in the upper right corner (If available).
    • Click Restore Microsoft's Hosts file and then click OK.
    • Click the X to exit the program.
    • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.


    Turn UAC back on (medium is fine) and see if you can download any updates from MS.
      My Computer


  3. Posts : 229
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #63

    Jacee said:
    Okay ... problem! Uninstall c:\program files\garena\plugins\ui\avoidcrackplugin.dll

    Reboot into safe mode and delete the folder.
    ThreatExpert Report: BackDoor-CEP.svr, TROJ_BUZUS.TCC, Troj/Agent-HTK..

    Reboot again and Download the HostsXpert 4.3 - Hosts File Manager.
    • Unzip HostsXpert 4.3 - Hosts File Manager to a convenient folder such as C:\HostsXpert
    • Click HostsXpert.exe to Run HostsXpert 4.3 - Hosts File Manager from its new home
    • Click "Make Hosts Writable?" in the upper right corner (If available).
    • Click Restore Microsoft's Hosts file and then click OK.
    • Click the X to exit the program.
    • Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.


    Turn UAC back on (medium is fine) and see if you can download any updates from MS.
    I uninstalled Garena on the whole. The make hosts writable wasn't there.WAIT A MINUTE! woohooo MSE just popped up from windows update and was downloaded and installed. :O its currently download updates. Will post back shortly
    Last edited by RaviR; 30 Jan 2011 at 15:20. Reason: :O:O
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #64

    Download HijackThis™ here:
    HijackThis - Trend Micro USA
    Right click on it and choose "Run as Administrator". Click 'Do a System Scan and Save logfile'.
    The HJT log will open in notepad. Copy and paste the contents back here.
      My Computer


  5. Posts : 229
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #65

    Jacee said:
    Download HijackThis™ here:
    HijackThis - Trend Micro USA
    Right click on it and choose "Run as Administrator". Click 'Do a System Scan and Save logfile'.
    The HJT log will open in notepad. Copy and paste the contents back here.
    MSE updated and did the quick scan but im seeing that upgrade now button on it again.


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 4:44:04 PM, on 1/30/2011
    Platform: Windows 7 (WinNT 6.00.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16700)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\explorer.exe
    C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Logitech\SetPointP\SetPoint.exe
    C:\Program Files\RocketDock\RocketDock.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\Skype\Plugin Manager\skypePM.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Microsoft Security Essentials\msseces.exe
    C:\Users\Ravi\Desktop\HijackThis.exe
    C:\Program Files\Winamp\winamp.exe
    C:\Windows\system32\SearchFilterHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MIF5BA~1\Office14\GROOVEEX.DLL
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MIF5BA~1\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
    O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [NCsoft Launcher] C:\Program Files\NCSoft\Launcher\NCLauncher.exe /Minimized
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Ravi\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MIF5BA~1\Office14\ONBttnIE.dll/105
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O15 - Trusted Zone: login.facebook.com
    O15 - Trusted Zone: Welcome to Facebook
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
    O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

    --
    End of file - 7858 bytes
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #66

    Rescan with HJT, check these items:

    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    O15 - Trusted Zone: login.facebook.com
    O15 - Trusted Zone: Welcome to Facebook


    Close all windows except HJT, then click 'fix checked'. Exit HJT and reboot.
      My Computer


  7. Posts : 229
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #67

    Jacee said:
    Rescan with HJT, check these items:

    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    O15 - Trusted Zone: login.facebook.com
    O15 - Trusted Zone: Welcome to Facebook


    Close all windows except HJT, then click 'fix checked'. Exit HJT and reboot.
    Ok did that. Post the txt file again?
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #68

    Nope ... just let us know if you're able go get MSE updates now. BTW ... using a different computer than the one you're on ,change all your login passwords. Especially those used for any type of banking.

    Backdoor Bifrose is a backdoor Trojan. This means that once the Trojan infects your computer, it opens a security hole, or backdoor, in your computer that a remote hacker can use to access your personal information and install additional files onto your computer. In addition, Backdoor Bifrose may slow your computer boot time and redirect your Web searches.
    Last edited by Jacee; 30 Jan 2011 at 18:18.
      My Computer


  9. Posts : 229
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #69

    WOOOOOT!!!!! Jacee i swear i could literally jump through my pc to you to give you a hug .So what was causing the problem?
    Attached Thumbnails Attached Thumbnails MSE won't install-untitled.png  
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #70

    I'm pretty sure it was this:
    O1 - Hosts: 64.186.152.140 embedded.garena.com
    O1 - Hosts: 64.186.152.140 embedded.garenanow.com
      My Computer


 
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