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#1
ISP says I have botnet
Hello to everyone! My first post here and hope someone can help me out. I came home from work yesterday morning and when I tried to get on the internet I got a message from my ISP saying that my internet had been suspended and to call them. Turns out the tech guy says I have botnet (or A botnet) and I have been sending out hundreds of emails. I had no idea. He told me I would have to re-format to really get rid of it. I have searched online and I ran malwarebytes in safe mode, as well as Superantispyware, but I have no idea if I have gotten rid of this thing. Oh, I also downloaded Zone Alarm and RUBotted, neither have detected anything.
The thing is, I do not have a installation disk for Windows 7. What is the best way to re-format without it, or can I even do it?
TIA