ISP says I have botnet


  1. Posts : 1
    Windows 7 Home 32-bit
       #1

    ISP says I have botnet


    Hello to everyone! My first post here and hope someone can help me out. I came home from work yesterday morning and when I tried to get on the internet I got a message from my ISP saying that my internet had been suspended and to call them. Turns out the tech guy says I have botnet (or A botnet) and I have been sending out hundreds of emails. I had no idea. He told me I would have to re-format to really get rid of it. I have searched online and I ran malwarebytes in safe mode, as well as Superantispyware, but I have no idea if I have gotten rid of this thing. Oh, I also downloaded Zone Alarm and RUBotted, neither have detected anything.

    The thing is, I do not have a installation disk for Windows 7. What is the best way to re-format without it, or can I even do it?

    TIA
      My Computer


  2. Posts : 91
    Windows 7 Home Premium x64 SP1
       #2

    Before you try to reformat your PC, download Hitman Pro and run a scan with it to see if it detects anything.
      My Computer


  3. Posts : 5,941
    Linux CENTOS 7 / various Windows OS'es and servers
       #3

    CanIHaz said:
    Before you try to reformat your PC, download Hitman Pro and run a scan with it to see if it detects anything.
    Hi there

    just my usual skeptical self --did you actually READ the ist post -- his Internet has been suspended.

    (Reminds me of a time when I was at a large corporation when I had trouble with EMAIL -- the help desk's suggestion was You have to email the guys managing the email system and then they will be able to fix it !!!).

    He could probably download the program from work etc -- but my take on ANY virus etc - - I would NEVER EVER trust a computer again that had been infected until the entire disk had been re-formatted and a totally new installation done.

    We all agree that there is no such thing as 100% perfect Virus defence short of never using the Internet so why are we so ready to agree that our infected machines can be 100% cleansed too.

    As Mr Spock of the Old Star trek would say --it's just not Logical.

    The best way is to buy a proper retail version of W7 -- then you'll have the genuine install disk and you can move to another machine if you buy a new one or upgrade.

    With the new disk just do a brand new install.

    Cheers
    jimbo
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    With the use of a computer that can reach the Internet, make an antivirus rescue CD
    FREE Bootable AntiVirus Rescue CDs Download List
    Use ImgBurn to make the CD from the .ISO file. (Burn at a slow speed)
    The Official ImgBurn Website

    Once the rescue CD has found and cleared the virus, call your ISP, tell them that you want to delete your old email account and make a new one with a new password. I would advise you to use a known clean machine, and change all your passwords.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:09.
Find Us