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Windows 7: Downloaded virus, and I've tried everything to get rid of it.

24 Mar 2011   #1
p0tluck84

win7 ultimate x64
 
 
Downloaded virus, and I've tried everything to get rid of it.

I downloaded a virus about a month and 1/2 ago. As soon as I opened the program I got a bsod " irqL_not_not_less_then_or_equal_to" then my laptop turned off. I tried to reformat before I tried to get rid of the virus. It did not work I had to restore using system Image. Obvious now that was the wrong thing to do. Well It got rid of the bsod's, but now I cannot run any kind of bootdisk because it will turn off about the middle of whatever I'm running. I've tried reformatting with win7 bootdisk, spotmau's bootdisk "Partition wipe, disk wipe", killdisk, hitachi disk fitness test disk. I've also ran scanners ; AVG anti-virus, Avira antivirus(which was what I was running and also scanned the program before opening it with avira.), Gmer, Sophos anti-rootkit, kaspersky anti virus scanner, mbr check, tdss killer, etc..... hah....just about everything I could download... And found nothing. So I've still got something screwing me up but none of these programs can find it... Possibly buried it after trying to format and using sytem image. Since it wont let me do anything with the boot disks is that in Would it be coming from MBR? Any help is very appriciated.


My System SpecsSystem Spec
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25 Mar 2011   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

That does sound MBR related. You need to try and scan prior to Windows loadup. To do that please follow these steps:

1. Download and burn the F-Secure ISO file to a CD using something like IMGBURN.
2. Turn on your PC, then enter the BIOS before it has a chance to load the Windows OS.
3. In the BIOS, make sure the CD/DVD drive is first in the boot sequence.
4. Insert the F-Secure bootable CD into the CD/DVD drive, and boot the PC.

The PC will now boot using Linux. F-Secure will then update its anti-malware database (ensure you leave your ethernet cable plugged into your router/modem). Follow the prompts to do a scan of your system - it may take quite some time.

Make a note of the malware that it finds, and post the names here as we may need to do some additional work depending on what it finds.

Note that if some critical system files are infected, F-Secure deletes them, and your system may not be bootable. In this case, you will need to do a clean Windows install, preferable after a secure wipe of the hard disk. Make sure any critical data is backed before scanning.

Regards,
Golden
My System SpecsSystem Spec
25 Mar 2011   #3
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 
Hiyya potluck

Think you'd better change your username first mate doesn't look good eh?

Seriously I had similar problems about a year ago and was going loopy loo and although I am no great expert - have you considered a factory default?? Cured mine - twice as I didn't have my security set properly.

While I am on it what is your ISS or have you got a mix of stuff?? You didn't mention MBAM, HiJack this, either - try those?

If you could find the name of the rottten thing you perhaps download it to VirusTotal VirusTotal - Free Online Virus, Malware and URL Scanner

Other than that ?new HDD and complete reinstall?

Like I said no expert but worth a try as it is you have nothing to lose eh?
My System SpecsSystem Spec
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25 Mar 2011   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote:
I had to restore using system Image
That may be the source of your problem
My System SpecsSystem Spec
25 Mar 2011   #5
p0tluck84

win7 ultimate x64
 
 

Hello Golden and thanks for the reply. I will try that , But I've been having problems loading ANY boot cds. Although since it will be linux it MIGHT help. If it doesn't erase anything "Malware or Virus" a clean reinstall will be useless. As when I run my rescue cd from win 7 to restore factory defaults, whatever I downloaded is making it to where It turns my computer off midway. Thanks and I will try and let you know.


Jacee- The system image I used came from my sister-In-laws computer which is the same exact computer as this one. But I do think I might have buried that thing in my harddrive somewhere , and thats why nothing is picking it up.

ICit2lol- I have used MBAM and Hijack this and had numerous people look at my logs. No scanning program I've downloaded (which is about 15) has found any kind of malicious software. I cannot find the program I downloaded because I tried to format computer right after I knew I had the virus and it erased it "Or part of it". Then I restored with system image. I cannot remember where I downloaded that thing either so. Im out of luck kinda like my name implies
My System SpecsSystem Spec
25 Mar 2011   #6
TCG

 
 

Quote   Quote: Originally Posted by p0tluck84 View Post
As when I run my rescue cd from win 7 to restore factory defaults, whatever I downloaded is making it to where It turns my computer off midway.
Are you saying that your machine is randomly turning off while on a fresh install/restore of windows? Is it actually turning off or is it rebooting the computer?
My System SpecsSystem Spec
25 Mar 2011   #7
brady

 

save critical data and reformat
My System SpecsSystem Spec
25 Mar 2011   #8
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote   Quote: Originally Posted by brady View Post
save critical data and reformat
Best advice
My System SpecsSystem Spec
25 Mar 2011   #9
p0tluck84

win7 ultimate x64
 
 

TCG- Well now it wont even let me get to the restore part. When I click the option to restore my computer to factory defaults it tells me "cannot find image path M:\images\d2d\.*swm" <-- Im pretty sure thats the path... Thats where I'm at now. Before When I could get into the format process It would run to about half way and then my computer would completly turn off...Anything that I run that has to do with scanning my harddrive for errors like the hitachi drive fitness test, formatting,partition wiping, disk wiping, or anything else it will run for alittle while or not long at all then shut down...I cannot install fresh...Maybe the virus I got messed me up that bad and will have to get new HDD like ICit2lol said. I'm trying everything possible to avoid that..I've found some decent priced HDD , But most are expensive...
My System SpecsSystem Spec
25 Mar 2011   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmm....sounds like your recovery partition might be stuffed. If thats the case, it will be extremely difficult to fo a factory reset. It might be time to consider purchasing a retail copy of Windows 7...

Did you try the bootable F-Secure option?
My System SpecsSystem Spec
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 Downloaded virus, and I've tried everything to get rid of it.




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