think I have bad Malware

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  1. Posts : 382
    Windows 7 Ultimate 64 bit
       #11


    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop.


    Please post both reports in your next reply (no attachments please).
      My Computer


  2. Posts : 8
    windows 7 Home Premium 32 bit.
    Thread Starter
       #12

    .
    DDS (Ver_11-03-05.01) - NTFSx86
    Run by Darren at 13:04:22.40 on 20/04/2011
    Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_24
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3003.1818 [GMT 1:00]
    .
    AV: AntiVir Desktop *Enabled/Outdated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
    SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: AntiVir Desktop *Enabled/Outdated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\STacSV.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\Explorer.EXE
    C:\Program Files\Sandboxie\SbieSvc.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Windows\System32\igfxtray.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\IDT\WDM\sttray.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Spyware Terminator\SpywareTerminatorShield.Exe
    C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Users\Darren\AppData\Local\Google\Update\GoogleUpdate.exe
    C:\Program Files\Sandboxie\SbieCtrl.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\aestsrv.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    C:\Windows\system32\conhost.exe
    C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Windows\system32\PnkBstrA.exe
    C:\Windows\system32\PnkBstrB.exe
    C:\Program Files\Spyware Terminator\sp_rsser.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Users\Darren\Desktop\dds.scr
    C:\Windows\system32\conhost.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.co.uk/
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~4\office12\GR469A~1.DLL
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
    uRun: [Google Update] "c:\users\darren\appdata\local\google\update\GoogleUpdate.exe" /c
    uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
    uRun: [SandboxieControl] "c:\program files\sandboxie\SbieCtrl.exe"
    mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
    mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [IAStorIcon] c:\program files\intel\intel(r) rapid storage technology\IAStorIcon.exe
    mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
    mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
    mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [SpywareTerminator] "c:\program files\spyware terminator\SpywareTerminatorShield.exe"
    mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
    mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
    dRunOnce: [KodakHomeCenter] "c:\program files\kodak\aio\center\AiOHomeCenter.exe"
    StartupFolder: c:\users\darren\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
    mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
    Trusted Zone: clonewarsadventures.com
    Trusted Zone: freerealms.com
    Trusted Zone: soe.com
    Trusted Zone: sony.com
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~4\office12\GRA32A~1.DLL
    Notify: igfxcui - igfxdev.dll
    SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~4\office12\GR469A~1.DLL
    mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 SASDIFSV;SASDIFSV;c:\users\darren\appdata\local\temp\sas_selfextract\sasdifsv.sys [2010-2-17 12872]
    R1 SASKUTIL;SASKUTIL;c:\users\darren\appdata\local\temp\sas_selfextract\saskutil.sys [2010-5-10 67656]
    R1 sp_rsdrv2;Spyware Terminator Driver 2;c:\windows\system32\drivers\sp_rsdrv2.sys [2011-2-20 142592]
    R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
    R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_9691412ff1876250\AEstSr v.exe [2009-3-2 81920]
    R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-2-20 135336]
    R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-2-20 269480]
    R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2011-2-20 61960]
    R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\hewlett-packard\shared\HPDrvMntSvc.exe [2010-10-14 92216]
    R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2011-2-20 227896]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2010-3-15 127488]
    R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-2-20 328808]
    R3 SbieDrv;SbieDrv;c:\program files\sandboxie\SbieDrv.sys [2011-1-12 125672]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files\intel\intel(r) rapid storage technology\IAStorDataMgrSvc.exe [2011-2-20 13336]
    S2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2011-3-9 366000]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2011-2-20 174592]
    S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-2-20 52224]
    S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-3-8 1343400]
    .
    =============== Created Last 30 ================
    .
    2011-04-19 18:52:40 33104 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\msonpppr.dll
    2011-04-19 18:52:40 32592 ----a-w- c:\windows\system32\msonpmon.dll
    2011-04-19 18:47:21 -------- d-----w- c:\program files\Microsoft Visual Studio 8
    2011-04-19 18:45:30 -------- d-----w- c:\users\darren\appdata\local\Microsoft Help
    2011-04-19 18:39:45 -------- d-----w- c:\users\darren\appdata\local\{B1A4F74C-4668-44F7-BE28-0012032EB9C9}
    2011-04-19 16:53:23 -------- d-----w- c:\users\darren\appdata\local\{46F7BE74-6F9E-470D-A47D-1960370430B9}
    2011-04-11 10:42:18 -------- d-----w- c:\users\darren\appdata\local\{27F0E6CB-1CE7-4B75-8CE6-C750AA089576}
    2011-04-11 09:13:57 -------- d-----w- c:\users\darren\appdata\local\{EE7E03C5-55C0-4828-AFA1-E0023CEAE468}
    2011-04-09 17:32:15 -------- d-----w- c:\users\darren\appdata\local\{D5E9809B-8280-45BB-A9DD-DCA842450C65}
    2011-04-09 12:37:13 -------- d-----w- c:\users\darren\appdata\local\{8E59E928-9355-4A41-BFD9-186CEE737FAB}
    2011-04-05 07:15:03 -------- d-----w- c:\users\darren\appdata\local\{21786894-F745-42FE-B611-ACC627C38E09}
    2011-04-04 16:08:17 -------- d-----w- c:\program files\CCleaner
    2011-04-04 11:20:06 -------- d-----w- c:\users\darren\appdata\local\{AA2B77FE-3CC7-4008-826B-AD12F808952A}
    2011-03-30 21:33:43 -------- d-----w- c:\program files\AutoHotkey
    2011-03-29 19:03:36 -------- d-----w- c:\users\darren\appdata\local\{B28E043C-FF49-4EC0-80DF-581F6013358E}
    2011-03-27 14:01:31 -------- d-----w- C:\BraCa Soft
    2011-03-23 17:10:36 196608 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\EKIJ5000PPR.dll
    2011-03-23 10:37:50 -------- d-sh--w- c:\windows\system32\%APPDATA%
    .
    ==================== Find3M ====================
    .
    2011-03-16 10:31:18 138056 ----a-w- c:\users\darren\appdata\roaming\PnkBstrK.sys
    2011-03-16 10:31:04 189248 ----a-w- c:\windows\system32\PnkBstrB.exe
    2011-03-16 10:31:00 189248 ----a-w- c:\windows\system32\PnkBstrB.ex0
    2011-03-16 10:30:56 75136 ----a-w- c:\windows\system32\PnkBstrA.exe
    2011-03-03 07:49:02 131072 ----a-w- c:\windows\system32\EKIJCOINST12.dll
    2011-03-03 07:45:02 425984 ----a-w- c:\windows\system32\EKIJ5000MON.dll
    2011-02-20 20:39:42 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2011-02-20 12:29:31 152576 ----a-w- c:\windows\system32\msclmd.dll
    2011-02-19 06:30:54 805376 ----a-w- c:\windows\system32\FntCache.dll
    2011-02-19 06:30:51 1076736 ----a-w- c:\windows\system32\DWrite.dll
    2011-02-19 06:30:50 739840 ----a-w- c:\windows\system32\d2d1.dll
    2011-02-07 17:45:52 80896 ----a-w- c:\windows\system32\ff_vfw.dll
    2011-02-07 17:39:02 4166551 ----a-w- c:\windows\system32\ffmpeg.dll
    2011-02-02 17:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
    .
    ============= FINISH: 13:05:20.79 ===============





    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_11-03-05.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 20/02/2011 11:57:01
    System Uptime: 20/04/2011 12:59:27 (1 hours ago)
    .
    Motherboard: Hewlett-Packard | | 3069
    Processor: Celeron(R) Dual-Core CPU T3100 @ 1.90GHz | CPU | 1895/800mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 298 GiB total, 274.779 GiB free.
    D: is CDROM ()
    E: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP56: 20/04/2011 00:45:21 - test
    .
    ==== Installed Programs ======================
    .
    ActiveCheck component for HP Active Support Library
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader X (10.0.1)
    Adobe Shockwave Player 11.5
    aioprnt
    aioscnnr
    Atheros Driver Installation Program
    AutoHotkey 1.0.48.05
    Avira AntiVir Personal - Free Antivirus
    Battlefield Heroes
    C4USelfUpdater
    CCleaner
    center
    CyberLink YouCam
    D3DX10
    Downloader
    ERUNT 1.1j
    essentials
    FMRTE
    Football Manager 2011
    Google Chrome
    HP DVD Play 3.7
    HP Quick Launch Buttons
    HPAsset component for HP Active Support Library
    Intel(R) Graphics Media Accelerator Driver
    Intel(R) Rapid Storage Technology
    Java Auto Updater
    Java(TM) 6 Update 22
    Java(TM) 6 Update 24
    Junk Mail filter update
    Kodak AIO Printer
    KODAK AiO Software
    LightScribe System Software
    Malwarebytes' Anti-Malware
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft IntelliPoint 8.0
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Mozilla Firefox (3.6.13)
    MSVCRT
    Nero Burning ROM 10
    Nero BurningROM 10 Help (CHM)
    Nero BurnRights 10 Help (CHM)
    Nero Control Center 10
    Nero ControlCenter 10 Help (CHM)
    Nero Core Components 10
    NVIDIA PhysX v8.09.04
    ocr
    OpenOffice.org 3.3
    PreReq
    PunkBuster Services
    QLBCASL
    Realtek Ethernet Controller Driver
    Realtek USB 2.0 Card Reader
    Sandboxie 3.52
    Spyware Terminator
    Synaptics Pointing Device Driver
    Veetle TV 0.9.18
    Windows 7 Codec Pack 2.9.0
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Mail
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Photo Common
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    WinRAR archiver
    .
    ==== End Of File ===========================
      My Computer


  3. Posts : 382
    Windows 7 Ultimate 64 bit
       #13

    Avira (and Windows Defender) malware definitions files are outdated. No surprise, the computer was offline for more than a week.

    Let's try scanning your computer using a Avira AntiVir Rescue Disk

    Instructions are available at this link:
    Avira AntiVir Rescue Disk Download to clean Virus and Malware

    If you have any problems running the Avira Rescue Disk, please give F-Secure a try.
    Free F-Secure Rescue Bootable CD to Clean Virus and Malware
      My Computer


  4. Posts : 8
    windows 7 Home Premium 32 bit.
    Thread Starter
       #14

    Ok i will follow these steps and report back, downloading the file on another computer now and i will burn to disk. thanks so much for your help thus far.
      My Computer


  5. Posts : 382
    Windows 7 Ultimate 64 bit
       #15

    You're welcome. :)

    Keep us posted
      My Computer


  6. Posts : 8
    windows 7 Home Premium 32 bit.
    Thread Starter
       #16

    A quick question, Ive downloaded the ISO, do i need to download both files? ie ISO and SFX? also, once downloaded and extracted to desktop, do i simply burn the folder to disk? thanks and apologies for my lack of ability
      My Computer


  7. Posts : 382
    Windows 7 Ultimate 64 bit
       #17

    You only need to download the ISO.

    Detailed instructions for burning an ISO in Windows 7 can be found here
    Burn Disc Image - ISO or IMG file
      My Computer


  8. Posts : 8
    windows 7 Home Premium 32 bit.
    Thread Starter
       #18

    I've just finished running Avira rescue disk and it has come back with no viruses. The only thing it found where registry files and missing files. Im at a loss with what to do, is a windows reinstall the only option i now have? Thanks!
      My Computer


  9. Posts : 826
    Windows 7 Professional 64 Bit SP1
       #19

    Since you seem to have done many advanced virus/malware checks, have you tried this out: SFC /SCANNOW Command - System File Checker ? (option #2 is the most convenient.) I used this a couple of months ago to fix my guest computer's loss of connectivity.

    darren loyden said:
    I've just finished running Avira rescue disk and it has come back with no viruses. The only thing it found where registry files and missing files. Im at a loss with what to do, is a windows reinstall the only option i now have? Thanks!
      My Computer


  10. Posts : 382
    Windows 7 Ultimate 64 bit
       #20

    Before doing anything else, backup any important files/folders. Don't skip the backup.

    As Fayla suggested, you can try sfc /scannow

    If that doesn't resolve the issues...

    This is what I would try, if it were my computer:

    1. I would download SP1 using another computer and save it to a Flash Drive.

    2. Uninstall Spyware Terminator, SuperAntispyware and Avira. Disable Windows Defender. This step is to keep those drivers and services from running.

    3. Next, I would uninstall all the Windows updates going back to and including SP1.

    4. Clean out any temp files (you have ccleaner installed).

    5. Disable Windows Firewall.

    6. Defrag the hard drive.

    7. And as a last step, install SP1 using the Flash Drive (in the hopes that the missing files will be replaced and registry errors repaired).

    If this does not work, then you will have to do either a repair install or clean install - so backup anything you care about first!
      My Computer


 
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