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Windows 7: Got a Virus -- Help

24 Apr 2011   #11
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Disable the proxy settings in Internet Explorer on the Win 7:

1) Under “Tools” in the browser tool bar select “Internet Options”.
2) In the “Internet Options” window that pops up, click the “Connections” tab at the top.
3) Click “LAN Settings” near the bottom of the “Connections” section.
4) If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it.
5) Click “Ok” to close the “Local Area Network (LAN) Settings” window.
6) Click “Ok” to close the “Internet Options” window.
Reboot
Make sure "Proxy server" is still disabled under your LAN Settings.
Test whether internet connectivity is restored.

Now make a Trinity Live Rescue CD
Repair and Rescue Windows OS using Trinity Rescue Kit Live CD


My System SpecsSystem Spec
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24 Apr 2011   #12
MacGyvr

Windows 7 Ultimate RTM (Technet)
 
 

Quote   Quote: Originally Posted by UnderJonathan View Post
I will like to add that Microsoft Security Essentials gives only basic protection. Hence its name "Essentials."
That, my friend, is a BIG load of crap.
My System SpecsSystem Spec
24 Apr 2011   #13
MacGyvr

Windows 7 Ultimate RTM (Technet)
 
 

Quote   Quote: Originally Posted by UnderJonathan View Post
Quote   Quote: Originally Posted by don29patty1 View Post
Side= the hard drive is partitioned W7 on one side and XP on the other. I am on the XP side now and W7 side has the virus.

Yes I can get to the safe mode but it will not let me get into the internet.

Currently I am running something from Microsoft that is scanning for Malicious Software. Iím running it from the XP side so I donít know if it will scan the W7 side of the hard dive??

Once thatís done Iíll run Malwarebytes' Anti-Malware and see what happens.

Is there a way to copy the anti-malware program to a disk and then run it in the W7 safe mode?
Just wondering, WHY would you have both XP and Win7?
Have you never heard of dual booting OSes? I have 3 on my system right now...XP, 7 and *barf* Ubuntu.
My System SpecsSystem Spec
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24 Apr 2011   #14
MacGyvr

Windows 7 Ultimate RTM (Technet)
 
 

Quote   Quote: Originally Posted by don29patty1 View Post
I have a virus or something that just appeared on the W7 side, I’m on the XP side now. It says that my computer is infected and wants me to buy some anti-virus program. I can’t get into the web and it will not let me run my anti-virus program. I started W7 in safe mode and ran Microsoft Essentials’ but it’s still there. I went over to the XP side and ran AVG 2011 and that found nothing. HELP
Boot Windows 7 again long enough to see the name of the product they are trying to sell you. It will be something like Internet Security 2011 or Windows Recovery blah blah (they use generic names). Boot back to XP and visit the website Bleeping Computer - Computer Help and Discussion for full removal instructions (search by that generic product name they used). You can be back up and running virus free in about an hour.
My System SpecsSystem Spec
24 Apr 2011   #15
UnderJonathan

Windows 7 Home Premium 32-bit SP1
 
 

Quote   Quote: Originally Posted by MacGyvr View Post
Quote   Quote: Originally Posted by UnderJonathan View Post
I will like to add that Microsoft Security Essentials gives only basic protection. Hence its name "Essentials."
That, my friend, is a BIG load of crap.
"That my man" is YOUR opinion (:
My System SpecsSystem Spec
24 Apr 2011   #16
UnderJonathan

Windows 7 Home Premium 32-bit SP1
 
 

Quote   Quote: Originally Posted by MacGyvr View Post
Quote   Quote: Originally Posted by UnderJonathan View Post
Quote   Quote: Originally Posted by don29patty1 View Post
Side= the hard drive is partitioned W7 on one side and XP on the other. I am on the XP side now and W7 side has the virus.

Yes I can get to the safe mode but it will not let me get into the internet.

Currently I am running something from Microsoft that is scanning for Malicious Software. Iím running it from the XP side so I donít know if it will scan the W7 side of the hard dive??

Once thatís done Iíll run Malwarebytes' Anti-Malware and see what happens.

Is there a way to copy the anti-malware program to a disk and then run it in the W7 safe mode?
Just wondering, WHY would you have both XP and Win7?
Have you never heard of dual booting OSes? I have 3 on my system right now...XP, 7 and *barf* Ubuntu.
I've heard of it, I just think that keeping both XP and 7 in an old computer is not a good idea. Why not just keep 7?
My System SpecsSystem Spec
25 Apr 2011   #17
marsmimar

Microsoft Community Contributor Award Recipient

 
 

One more free tool for scareware removal is Norton Power Eraser. Heed their warning: Because Norton Power Eraser uses aggressive methods to detect threats, there is a risk that it can select some legitimate programs for removal. You should use this tool very carefully.

Norton Rescue Tools
My System SpecsSystem Spec
25 Apr 2011   #18
don29patty1

Windows 7 ultra 32 bit
 
 

My computer is back up and running. I had to reset Internet Explorer to get back on the internet but that took only 5 minutes. Here’s what I did to solve the problem. From the XP side I ran a program, for 4 hours, from Microsoft that searched for Malicious Software that found nothing and said the computer was safe. It did search both sides of the hard drive though. Then I ran Malwarebytes' Anti-Malware and that found the problem and eliminated it. Thank you ever so much.

A comment or two about a partitioned hard drives. If it was not for having a partitioned hard drive I never would have been able to contact any and all of you for advice and help. The partitioned drive has saved me time, effort, frustration and money. My computer was built 5 years ago to do aggressive gaming on one side (Vista) and to do the “normal” stuff on the XP side. When I upgraded to W7 left the partition in place. It again saved my butt and I’m sure it will again.

To everyone who read my plight for help and made suggestion a BIG THANK YOU, you saved me. I don’t know a whole lot about OS, software, or hardware I’m a button pusher and when something goes wrong I ask questions of those who know or can point me in the right direction. This is what the forum is for and I’ve learned so much from all of you. Enough said, again Thank You All
My System SpecsSystem Spec
25 Apr 2011   #19
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Glad to hear it worked for you Keep a good Anti-Virus & MalWareBytes on the win7 side
My System SpecsSystem Spec
25 Apr 2011   #20
UnderJonathan

Windows 7 Home Premium 32-bit SP1
 
 

Quote   Quote: Originally Posted by don29patty1 View Post
My computer is back up and running. I had to reset Internet Explorer to get back on the internet but that took only 5 minutes. Hereís what I did to solve the problem. From the XP side I ran a program, for 4 hours, from Microsoft that searched for Malicious Software that found nothing and said the computer was safe. It did search both sides of the hard drive though. Then I ran Malwarebytes' Anti-Malware and that found the problem and eliminated it. Thank you ever so much.

A comment or two about a partitioned hard drives. If it was not for having a partitioned hard drive I never would have been able to contact any and all of you for advice and help. The partitioned drive has saved me time, effort, frustration and money. My computer was built 5 years ago to do aggressive gaming on one side (Vista) and to do the ďnormalĒ stuff on the XP side. When I upgraded to W7 left the partition in place. It again saved my butt and Iím sure it will again.

To everyone who read my plight for help and made suggestion a BIG THANK YOU, you saved me. I donít know a whole lot about OS, software, or hardware Iím a button pusher and when something goes wrong I ask questions of those who know or can point me in the right direction. This is what the forum is for and Iíve learned so much from all of you. Enough said, again Thank You All
I am glad your problem has been solved
My System SpecsSystem Spec
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