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Windows 7: windows 7 will not allow me to run an antivirus or delete the 1 i have

01 May 2011   #11
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

At this time I will again suggest running the System File Checker

SFC /SCANNOW Command - System File Checker

And if no help, a Repair Install

Repair Install

As you seem to have bigger issues than just getting an AV program to install.

A Guy


My System SpecsSystem Spec
.
01 May 2011   #12
Thornton

windows 7 Professional
 
 

Quote   Quote: Originally Posted by Carolyn View Post
Quote:
but doing that will geive me no way to use the anti virus, im uninstalling to get a new one to work, just forcing it gone will not fix my regestry so a new one will work.
I sincerely doubt that is correct. Download and run the Norton Removal Tool as advised. After Norton is removed, if you do in fact have a problem installing another AV, let us know.
got it working, i installed trend micro, it wouldent install several times, but on the 5th try i was looking at the quick logs of it and it found problems installing and fixed somthing in my reg it said. it was my computer, just like i thought, hp is a virus, dont trusstem whatever you do
My System SpecsSystem Spec
01 May 2011   #13
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Glad you got it finally. I'd run the SFC just to make sure your system files are ok. A Guy
My System SpecsSystem Spec
.

Reply

 windows 7 will not allow me to run an antivirus or delete the 1 i have




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