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Windows 7: Security Essentials and iTunes

20 Jun 2011   #11
HDRoadKing

Windows 7 Ultimate x64
 
 

Unfortunately none of these help with my problem. To date I have done the following:
  • Disabled all windows firewalls
  • Disabled real-time protection in MSE
  • Added all iTunes folders to the exception list in MSE
  • Added all .exe files for iTunes to the exception file list in MSE
  • Manually stopped the Microsoft Anit-Malware service

Still no luck The only way I can get my iTouch to sync is to remove MSE. I don't have this issue on any of my other pc's that I sync the same ipod to, just my main system.


My System SpecsSystem Spec
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08 Jul 2011   #12
Metaluna

Windows 7 Ultimate x64
 
 

Just wanted to confirm that HDRoadKing's experience with MSE matches my own almost exactly. I tried almost everything in your list above, but nothing would fix the inability to sync my iPhone 3GS. It was only after completely uninstalling MSE that the problem went away. I'm currently running Norton AV 2011 with no problems.

I encountered this problem several months ago so it's sad to see it hasn't been resolved yet.
My System SpecsSystem Spec
10 Jul 2011   #13
HDRoadKing

Windows 7 Ultimate x64
 
 

Just an update. I saw where MS had released a new version of MSE, so I figured I'd give it a try. The new version is 2.1.1116.0 and so far seems to have resolved the issue. I'm now able to successfully sync my iTouch with my main system again. Hope this helps someone else.

Mike


Attached Images
Security Essentials and iTunes-capture.jpg 
My System SpecsSystem Spec
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18 Jul 2011   #14
dpark

Windows 7 Home Premium 64bit
 
 

Just wanted to confirm that the update seems to have fixed the issue for myself as well. I installed MSE by downloading from here:

Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials

The version available through Windows Update was not as recent (though undoubtedly MSFT will push the recent version to Windows Update soon).

I'll add another reply if the previous behavior returns.
My System SpecsSystem Spec
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 Security Essentials and iTunes




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