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Windows 7: KeyGenGuru Virus

15 May 2011   #1
Rocky050371

Windows 7 64bit
 
 
KeyGenGuru Virus

My son stupidly when to the site and in his words, it just went off.

I have carried out all the standard checks that windows suggests such as last restore point, auto repair but it is still the same


After some research I have tried both fixmbr and fixboot, and while these did at least get me to a blue screen that was as far as it goes.

I then came across TDSSKILLER, so I popped it onto a CD, the problem is when I run it from advanced recovery options > command prompt

"The subsystem needed to support the image type is not present"

If I cant get this working then I will have to use the last option of emergency backup and reinstall. Its a dell, so I don't even have a startup disk.

Any help would be much appreciated


My System SpecsSystem Spec
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15 May 2011   #2
Carolyn

Windows 7 Ultimate 64 bit
 
 

Try a bootable rescue disk. Several people have reported problems with the Kaspersky Rescue CD, so you might want to try one of the others.

FREE Bootable AntiVirus Rescue CDs Download List
My System SpecsSystem Spec
15 May 2011   #3
Rocky050371

Windows 7 64bit
 
 

Seems one problem to the next, working on a laptop at the mo which I cant write cds on, so tried to create their usb startup option the problem is the usb recovery disk maker does not recognise my usb flash drive.
My System SpecsSystem Spec
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15 May 2011   #4
Carolyn

Windows 7 Ultimate 64 bit
 
 

Are you able to boot to safe mode?
My System SpecsSystem Spec
15 May 2011   #5
Rocky050371

Windows 7 64bit
 
 

Unfortunately not, all routes lead to BSOD
My System SpecsSystem Spec
15 May 2011   #6
Carolyn

Windows 7 Ultimate 64 bit
 
 

It May Help to Diagnose Your BlueScreen
  1. When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
Please reply with those error messages!
My System SpecsSystem Spec
15 May 2011   #7
Rocky050371

Windows 7 64bit
 
 

I managed to get the Kasp startup disk working, it went through found 4 trojans but mainly where my son had downloaded them. I tried restarting but still the same. The BSOD does not specify a filename but does give the error code of ox0000007b
My System SpecsSystem Spec
15 May 2011   #8
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Make a system rescue CD using linux software SystemRescueCd
My System SpecsSystem Spec
15 May 2011   #9
fimble

windows 7 ultimate
 
 

Quote   Quote: Originally Posted by Rocky050371 View Post
The BSOD does not specify a filename but does give the error code of ox0000007b
Just for your info:

STOP 0x0000007B: INACCESSIBLE_BOOT_DEVICE
Usual causes:
Hard drive, File system, Boot sequence errors, Device driver, Virus infection (in particular check the MBR)
My System SpecsSystem Spec
15 May 2011   #10
Rocky050371

Windows 7 64bit
 
 

not sure what the best course of action is now, what will the linux startup cd do?
My System SpecsSystem Spec
Reply

 KeyGenGuru Virus




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