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Windows 7: PLEASE help! files missing

30 May 2011   #11
joshuadjohnson2

windows 7
 
 

wow worked like magic, i see my files now! When i ran the sfc /scannow it said something on the likes of: found errors but could fix all of them. Should i do the repair install just to be safe? I have everything ready to go(dvd etc) i just want the laptop to be clean and clear. Thanks, all of you have been great


My System SpecsSystem Spec
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30 May 2011   #12
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by gregrocker View Post

Install also Avast 6 and keep Avast as your AV with the Win7 Firewall.

Hello joshuadjohnson2, welcome to Seven Forums!


Did you install and register free Avast Home as suggested, if you didn't this all is a waste of time as you'll get infected again.

avast! Free Antivirus - Download Software for Virus Protection
My System SpecsSystem Spec
30 May 2011   #13
joshuadjohnson2

windows 7
 
 

is it really better than avg free?
My System SpecsSystem Spec
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30 May 2011   #14
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by joshuadjohnson2 View Post
is it really better than avg free?

Yes it is, is that what you were using when you got infected?
My System SpecsSystem Spec
30 May 2011   #15
joshuadjohnson2

windows 7
 
 

yep, truthfully its my moms laptop, im not sure what she did to get this. Ive never had an issue with avg before but i will try out avast thanks for your help! just downloaded it now
My System SpecsSystem Spec
30 May 2011   #16
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Go here and get the uninstaller first.


AVG Worldwide - Download tools and utilities
My System SpecsSystem Spec
30 May 2011   #17
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi Joshua,

I would definately follow BFK's advice : AVG lost a huge amount of ground to others, like Avast, in recent times. I don' think you will find anyone worth their salt recommending it these days.

Good luck,
Golden
My System SpecsSystem Spec
30 May 2011   #18
joshuadjohnson2

windows 7
 
 

thanks just switched all my family computers to avast
My System SpecsSystem Spec
30 May 2011   #19
gregrocker

 

Quote   Quote: Originally Posted by joshuadjohnson2 View Post
wow worked like magic, i see my files now! When i ran the sfc /scannow it said something on the likes of: found errors but could fix all of them. Should i do the repair install just to be safe? I have everything ready to go(dvd etc) i just want the laptop to be clean and clear. Thanks, all of you have been great
I would run the System File Checker again a few times to see if it can repair the files. If not, go ahead with the Repair Install.

You will need a Win7 installation DVD with SP1 to do Repair Install if you have SP1 installed. If you can't find an installer for your version with SP1 you can try to uninstall SP1: uninstall Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
30 May 2011   #20
joshuadjohnson2

windows 7
 
 

k turns out my mom never updated to SP1 so im good to go, ill update once i finish, thanks again for all the help
My System SpecsSystem Spec
Reply

 PLEASE help! files missing




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