Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: access denied

14 Jun 2011   #1
raycar

win 7 64 bit
 
 
access denied

Hi all, had trouble starting my pc the other day,it said I had infected files & to delete them, after deleting them went in safe mode ran chkdisc,then did a restore, PC started but some progs missing ( paint & webshots) when I try to put pics from my pc into webshots I get message

"access to C:\users\ray\appdata\local\temp\temp_save2ss0jpg was denied"

removed webshots & downloaded again,also paint will not reload, please can anyone help, thank you.


My System SpecsSystem Spec
.
19 Jun 2011   #2
Miranova23

Windows 7 Pro x64 SP1
 
 

Merely deleting the files isn't enough. Run a full scan with your anti-virus. If you have none installed, try avast! or AVG Free. Make sure the threats are truly gone, first and foremost.
My System SpecsSystem Spec
19 Jun 2011   #3
raycar

win 7 64 bit
 
 

thanks for you reply, but ran a full AVG scan, problem still there.
My System SpecsSystem Spec
.

20 Jun 2011   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Forget AVG for a minute. Please download, install, update and do a FULL system scan with the free version of Malwarebytes.

Post a copy of the log so we can see what possible infections you may/may not have.

Regards,
Golden
My System SpecsSystem Spec
20 Jun 2011   #5
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

Can you try to do a system restore to an earlier time, before the message, this time 2 or 3 points past where the infection 1st presented itself? Sometimes the virus/malware embeds itself in the 1st restore point and is still there when you restore.

You may have to run Malwarebytes in safe mode if it won't run it regular mode.
My System SpecsSystem Spec
20 Jun 2011   #6
raycar

win 7 64 bit
 
 

thanks to every one,will try malware,if no joy looks like a format job,
My System SpecsSystem Spec
Reply

 access denied




Thread Tools




Similar help and support threads
Thread Forum
CD/DVD ROM Access is Denied
Hello Everyone.. Here We Go .. I am Running Windows Server 2008 R2 .. I had Windows Server 2003 and i upgrade it to 2008 R2 .. after alot of work .. i found i have a problem with all clients .. All Clients Running on Windows 7 Ultimate 32-Bit they can't access them CD/DVD ROM .. not even by a...
Hardware & Devices
i can't access gpedit.msc ACCESS IS DENIED
i can't access gpedit.msc ACCESS IS DENIED pls help me
General Discussion
Access is denied - WHY ??
How can I open folders like Documents and Settings ? I get "Access is denied" although my account is not a limited one. I would like the freedom of opening whatever folder I want to. :(
General Discussion
Import Pictures to NAS "Access Denied" Error Though User Has Access
Hi, All. I've got an interesting situation that I'm hoping can be resolved. I built a server using FreeNAS 8.2 to store family pictures, videos, music, and Windows backups. In my home we have Windows 7 Home Premium 64bit and Windows 7 Professional 64bit. The server is setup with 3 Windows (CIFS)...
Network & Sharing
Can access Vista shares from XP but not from Windows 7 (access denied)
Hi, everyone, I'm mostly a Linux guy these days, so I'm no longer clued up about even simple Windows issues. Bear with me. :D I have one PC running Vista (home basic), one running XP (professional) and one running Windows 7 (home basic). There is a printer connected to the Vista box, which is...
Network & Sharing
"Access denied:" How to overcome denied access to a folder
I'd like to put a .cmd file in my c:\Documents and Settings\All Users\Start Menu\Programs\Startup directory, but \Documents and Settings has a lock on it and tells me "Access denied" when I click on it. Is this a job for "Take Ownership" or is there another way? The instructions for "Take...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:07.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App