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Windows 7: Norton 360 v.4/5 refuses to [re]install

21 Jun 2011   #1
Gaz1701

Windows 7 Home Premium 64-bit (6.1, Build 7601)
 
 
Norton 360 v.4/5 refuses to [re]install

Recently I'd accidentally deleted the NVIDIA network driver (after [unsuccessfully] trying to remove all traces of the NVIDIA graphics driver [long story - was on graphics section of this site, but anyway..].

So I did a System Restore (I hadn't made a restore point since May, so it installed a few critical updates again) which got my internet back on, but my Norton 360 wasn't working - it seemed to somehow have been heavily corrupted, as it didn't do anything every time I tried clicking on it (no Norton exe's in my Task Manager either)

So I decided to reinstall it... but now after uninstalling it [and restarting my PC], trying to install it again - even with the CD - it gets to the loading screen... then nothing happens. I checked Task Manager, and setup.exe is there, but then it disappears.

I tried downloading a trial copy [so I can put my product key in after] and installing that, but the same thing happened again!

No error messages come up at all btw.

I'm not sure what information I'm to give you for this; I guess it's something in Event Viewer, but I don't know what I'm doing in there.


My System SpecsSystem Spec
.
21 Jun 2011   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Donwload the Norton Removal Tool from the website.
Than reinstall Norton.
My System SpecsSystem Spec
22 Jun 2011   #3
Gaz1701

Windows 7 Home Premium 64-bit (6.1, Build 7601)
 
 

Oh cool thanks alot, it worked a treat
My System SpecsSystem Spec
.

22 Jun 2011   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You are welcome.
My System SpecsSystem Spec
24 Jun 2011   #5
Bill

Windows 7 Enterprise x64
 
 

The norton removal tool does wonders...

Bill
My System SpecsSystem Spec
Reply

 Norton 360 v.4/5 refuses to [re]install




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