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Windows 7: Please help.My Win7 infected....

10 Jul 2011   #11
gregrocker

 

The steps Corrine posted above have worked for me just recently on that infection.

You'll need to use the RKill regedit to unblock processes to run Malwarebytes.


My System SpecsSystem Spec
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10 Jul 2011   #12
YTBOY83

Windows 7 64Bit Ultimate Edition SP1
 
 

Use CCleaner, msconfig, or a program what shows you Start up process's, see what new Start Up process's have appeared and disable them, then restart your PC, then run malwarebytes. You can also find the directory (location) of a dodgy Start Up Process and then google it and delete, or if you know it should not be there then delete, or use the program they have suggested here RKill
My System SpecsSystem Spec
10 Jul 2011   #13
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Let us know the result of following Corrine's advice.
My System SpecsSystem Spec
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10 Jul 2011   #14
Corrine

Windows 7 & Windows Vista Ultimate
 
 

@rmw020, that won't help if the instructions I linked previously aren't followed.
My System SpecsSystem Spec
10 Jul 2011   #15
titi2

Windows 7 Professional, SP1
 
 

karlsnooks: Thank you for your help and support!The Malwarebytes found nothing, unfortunately.

corrine: Thanks Corrine. I've been reading the article. Truly appreciated.

Folks, Could you please tell me how to get to this place (forum) except clicking on the thread in my email. I went back to Sevenforums but couldn't find Windows 7 Forums > Windows 7 help and support > System Security
My thread was moved. I'm afraid I might have violated the Forum's rules so the Admin/Mod moved my thread. Cheers.
Senior Member


My System SpecsSystem Spec
10 Jul 2011   #16
gregrocker

 

Were you able to run Malwarebytes from the Desktop or was it necessary to run it in Safe Mode?

Run it again to make sure it finds nothing. What are the symptoms you're still experiencing?

Next download and burn to CD or write to flash stick https://www.sevenforums.com/tutorials...m-sweeper.html, boot it to run a full scan.
My System SpecsSystem Spec
10 Jul 2011   #17
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

titi2,

Definitely run the Microsoft Standalone System Sweeper.

This is a malware, virus remover that you boot from. It sweeps your computer clean without you having to boot to your computer. This allows easy removal of some of the bad guys who are counting on your booting to your hard drive.

Run the FULL SCAN which will take several hours depending upon the size of your hard drive. But the full scan is just that. It will scan every byte on your drive. Malware that has hidden itself in inconspicuous places will be found.
My System SpecsSystem Spec
10 Jul 2011   #18
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

titi2,

I strongly recommend running the System Sweeper from a USB stick.

Why, because the virus/malware database is updated very frequently, sometimes even several times a day. In other words, it is possible that the CD you burn is out of date 2 hour later and you are stuck with trying to update a CD.

I'm going to include a writeup which is the way I keep the System Sweeper up to date. This procedure works. This procedure varies a little from the standard approach, although the Microsoft documentation does discuss the method I use.

PUT SYSTEM SWEEPER ON A USB STICK


System Sweeper, https://connect.microsoft.com/systemsweeper, allows you to start an infected PC and perform an offline scan to identify and remove viruses, rootkits and other advanced malware. System Sweeper is a free standalone, bootable malware and virus remover from Microsoft.

Safety Scanner, Microsoft Safety Scanner - Remove Spyware, Malware, Viruses Free, is free, downloadable, provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

If the target computer has a working internet connection, then you may prefer to use the Safety Scanner.


Download System Sweeper (about 576 kB):
https://connect.microsoft.com/systemsweeper

Insert 256 MB or larger USB stick into a usb port.

Run the downloaded program--mssstool64.exe or mssstool32.exe

Choose the option to install to USB.
Caution: The install program will format the usb stick.

The install program will download about 200 mB more.

After the install is finished, leave the stick in the usb slot.

Run the program you downloaded once again.

This 2nd run, and any subsequent runs, will download the very latest anti-virus definitions (about 60 mB).

To keep System Sweeper up-to-date, simply reinsert the usb stick and run the installation program again.

The initial, full scan by System Sweeper can easily take a couple of hours, but subsequent quick scans will take only a few minutes.

Remember, your computer is being very thoroughly checked for all types of malware.



==================================
My System SpecsSystem Spec
10 Jul 2011   #19
titi2

Windows 7 Professional, SP1
 
 

karlsnooks, and Corrine,

In between Steps of installing 3 different programs, do I, at any time, RESTART the computer? Thanks for your help
My System SpecsSystem Spec
10 Jul 2011   #20
gregrocker

 

You didn't ask me, but since they are away: what 3 programs are you referring to?

The Standalone Sweeper I suggested?

I also asked you some questions which need answering so we can help you better:

Quote   Quote: Originally Posted by gregrocker View Post
Were you able to run Malwarebytes from the Desktop or was it necessary to run it in Safe Mode?

Run it again to make sure it finds nothing. What are the symptoms you're still experiencing?

Next download and burn to CD or write to flash stick https://www.sevenforums.com/tutorials...m-sweeper.html, boot it to run a full scan.
My System SpecsSystem Spec
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 Please help.My Win7 infected....




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