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Windows 7: Bit Defender

29 Jul 2011   #11
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

I've installed BD, and now am beginning to remember some of the reasons that I didn't like it before...it won't install with MBAM installed, and it turns Windows Defender off during the installation. I won't miss Windows Defender, because the only time that I was aware of it was when I had to download updates for it, but I'm not as comfortable with the loss of MBAM. Now that BD is installed, I thought about reinstalling MBAM, and simply turning off the program that I didn't want to use at the time, until a scan could be completed with the other, however BD has no option on it System Tray icon for switching it off. I guess that I could disable it in msconfig and reboot, use MBAM, turn it off, and reboot back to BD, but that is too much of a hassle. Is there a simple way to manage both of these programs?


My System SpecsSystem Spec
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29 Jul 2011   #12
SlasherIT

Ubuntu 12.10
 
 

I guess you could try MBAM during Safe Mode, I guess that would work, but it's still not as convenient I guess.
My System SpecsSystem Spec
29 Jul 2011   #13
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

The two suggestions I see are:

To scan with MBAM:

Open BitDefender in Expert Mode, click on the Antivirus module and under the Shield tab, click on the Advanced Settings button. Temporarily disable the Active Virus Control.

For MBAM updates:

Open BitDefender. Click Options and select Expert View. In Expert View, Click on Firewall on the left, then click on Programs. Click on Add Rule and make 2 rules: one for mbam.exe and one for mbamservice.exe

A Guy
My System SpecsSystem Spec
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29 Jul 2011   #14
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Thanks, I will try that, but I'm not running Total Security, just BD AV. The firewall is Outpost.
My System SpecsSystem Spec
31 Jul 2011   #15
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Well, I guess that I wasted the cost of buying BD, because I found another quirk of the product...or perhaps I should say a bug. Every time that I tried to encode a video with DVDFab 8, it would crash at ~ 5 minutes into the encode. I tried reinstalling DVDFab8 with an upgraded version...no change. I then changed the target location to the desktop, since I suspected some kind of problem with the controller to my external drive, where I had been encoding to...no change.

Then considering that the only major change that I had made to the system since the last successful use of DVDFab 8 was installing Bit Defender, I switched off everything on it's control panel...no change. I then attempted to disable the AV in services. Even though it shows as disabled, the service continues running...no change. At last, I uninstalled Bit Defender...voila! The problem disappeared.

Unless someone that actually uses Bit Defender know of a solution, I will go back to Agnitum OSS.

EDIT: I forgot to add the screenshot. If you will notice, the core activity on all but one core dropped almost to an idle a short time before the crash each time. It's almost as if BD was intentionally trying to prevent any encoding. However, it did not effect the WinX encoder.


Attached Images
Bit Defender-dvdfab.png 
My System SpecsSystem Spec
31 Jul 2011   #16
SlasherIT

Ubuntu 12.10
 
 

Sigh... I think you should report this bug to Bitdefender... they might fix it, maybe not. What a waste of 10 bucks...
My System SpecsSystem Spec
31 Jul 2011   #17
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

In a way, I did. When I uninstalled it, it popped a browser page with a survey asking the reasons for the uninstall. I suppose that direct contact with support, or filling out a bug report would be better, but I'm not inclined to spend the time on it.
My System SpecsSystem Spec
31 Jul 2011   #18
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Well, if you get a screen cap of your license, you can get Agnitum Outpost Security Suite Pro 7.5 Free (For USA and Canada Only)

Get a*free Competitive Upgrade to*Outpost!

Quote:
Terms and Conditions

1. You must have an active license for an Internet Security Suite, purchased for personal use. The license should be for one year or longer and have at least three months remaining before expiration. You must be a resident of the United States or Canada.

2. You must provide evidence of this license to Agnitum by completing the web form following the instructions below and submitting it to us.

a. Select the security vendor from whom you purchased this license

b. Attach a screenshot showing the purchase confirmation email or your active account screen from your security vendor’s website

c. Click "Send"

3. You will see confirmation page.
A Guy
My System SpecsSystem Spec
31 Jul 2011   #19
SlasherIT

Ubuntu 12.10
 
 

So... are you going to try and ask for a refund? You should pressure them into doing so... They won't read the survey, am pretty sure, they'll just use it as statistics for a press conference or something like that "BD 2011 has had only 3% users saying it was not good...blablabla".

Slasher
My System SpecsSystem Spec
31 Jul 2011   #20
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Quote   Quote: Originally Posted by A Guy View Post
Well, if you get a screen cap of your license, you can get Agnitum Outpost Security Suite Pro 7.5 Free (For USA and Canada Only)

Get a*free Competitive Upgrade to*Outpost!

Quote:
Terms and Conditions

1. You must have an active license for an Internet Security Suite, purchased for personal use. The license should be for one year or longer and have at least three months remaining before expiration. You must be a resident of the United States or Canada.

2. You must provide evidence of this license to Agnitum by completing the web form following the instructions below and submitting it to us.

a. Select the security vendor from whom you purchased this license

b. Attach a screenshot showing the purchase confirmation email or your active account screen from your security vendor’s website

c. Click "Send"

3. You will see confirmation page.
A Guy
Thanks, but I aleady have a lifetime license for it.
My System SpecsSystem Spec
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