That OTL log looks alright, I was only doing a bit of housekeeping, no virus removing. I think it would be much better if Jacee was to handle your infection - she is far more experienced and you'll be in much better hands :)
If you're OK with this Jacee?
Tom
Edit: CKScanner log is fine as well. Where did you get your copy of Windows from?
Thanks Jacee that fixed the problem, Tom do you think I need to delete anything, do you see any more problems?
Windows came with Dell machine is there a problem with it?
Scan your machine with ESET OnlineScan
- Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan- Click the
button.
- For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on
to download the ESET Smart Installer. Save it to your desktop.
- Double click on the
icon on your desktop.
- Check
- Click the
button.
- Accept any security warnings from your browser.
- Check
- Push the Start button.
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, push
- Push
, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
- Push the
button.
- Push
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