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Windows 7: Windows slow down after installing AV !

02 Aug 2011   #11
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

baxter,

* It appears you have one heck of a mess there....

* Noted in your posts 5 & 10 you mention that you have the {Win 7?}DVD.

*Probably the best advice would be to do a clean install .

*FYI -
Just in case you are tempted to use a Registry cleaner -

Generic advice....Don't!
If you do not have knowledge of the registry, then you would probably be better off leaving it alone, and definitely not placing blind trust in a program to do the job for you.

* Links for you to peruse

Clean Install Windows 7

How To Clean Install Windows 7 (Part 1 of 3)

Should you require more help let us know.



My System SpecsSystem Spec
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02 Aug 2011   #12
baxxter

Windows 7 Ultimate SP1 64 Bit
 
 

[QUOTE=JMH;1517378]baxter,

* It appears you have one heck of a mess there....

From wich point you think I have a heck of a mess ?
and how about this astsrv.exe Nalpeiron ltd ? what is it
My System SpecsSystem Spec
03 Aug 2011   #13
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

[QUOTE=baxxter;1517689]
Quote   Quote: Originally Posted by JMH View Post
baxter,

* It appears you have one heck of a mess there....

From wich point you think I have a heck of a mess ?
and how about this astsrv.exe Nalpeiron ltd ? what is it
Suggest you upload the exe to Virus Total, and see what 42 AV programs think of it.
astsrv.exe Nalpeiron ltd Info

astsrv.exe Nalpeiron ltd Info

A Guy
My System SpecsSystem Spec
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03 Aug 2011   #14
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

You have installed / uninstalled many different AV progs. Remnants can remain after uninstalling that can create problems.{ which you indicated you have.}

FYI.
AST Service (astcc) >astsrv.exe >Related to Nalpeiron Trusted Activation >This service exists if an application protected with PRO-Tector is installed. >Note: Located in \%WINDIR%\%System%\

AST HighEnd Service (ASTSRV) > ASTSRV.EXE >Related to Nalpeiron Trusted Activation This service exists if an application protected with PRO-Tector is installed.> Note: Located in \%WINDIR%\%System%\
My System SpecsSystem Spec
03 Aug 2011   #15
baxxter

Windows 7 Ultimate SP1 64 Bit
 
 

must I do clean install ? or just repaire the windows ?
My System SpecsSystem Spec
03 Aug 2011   #16
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I would do a Repair Install first. If your problem persists, then a clean install would be in order.

Repair Install

A Guy
My System SpecsSystem Spec
03 Aug 2011   #17
baxxter

Windows 7 Ultimate SP1 64 Bit
 
 

How will I know if the probelm still exist ?by Installing Norton again and see if its slow or not ?
My System SpecsSystem Spec
03 Aug 2011   #18
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

That would be up to you. Have you settled on Norton after all your testing? While much improved, I do believe Norton is still a resource hog compared to other AV programs. I believe that Avast and MSE are both considered very light on resources. If your system runs fine now without Norton, you may just get by with it as is, but as JMH stated, you likely have remnants of many AV programs still lurking. I am not 100% sure a repair install will fix that, but you have nothing to loose, as opposed to a clean install, which will mean reinstalling everything again. A Guy
My System SpecsSystem Spec
03 Aug 2011   #19
baxxter

Windows 7 Ultimate SP1 64 Bit
 
 

Thats why I dont want to do clean install (Ill reinstall many programs) and Ill try norton after clean install and see If it slow down pc again Ill back to Eset I think Eset is good av too right !
How about astsrv.exe ,any one else have it too ?
My System SpecsSystem Spec
03 Aug 2011   #20
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I don't think many will have it, it depends on which programs install it. You see the 2 links I posted have info on which programs install it, and the company that makes it. The PVC Pitstop site also says:

Percentage of recently scanned PC's with this process running: 0.04%

That's a small percentage, but that is also just people who scanned at PC Pitstop.

And yes, Eset is considered a good AV. No personal experience, I've used Avast for years

A Guy
My System SpecsSystem Spec
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 Windows slow down after installing AV !




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