New
#1
Annoying Malware, cant' open anything or access network & internet
My Dad's got what I suspect to be Malware on his PC(or some other infection). Basically it disables his internet(Windows says it can't detect his proxy settings) and he can't open most programs(including Tools like Malwarebyte Anti-Malware and Process Hacker). Every time he tries to open a program it gives him the message"Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item"
Even in safe mode it doesn't let him do anything, almost like it sabotaged his admin rights.
so fixing it is somewhat complicated. We tried deleting the trojan/malware file(called "3703645047;2296135203.exe" which lies in the Windows directory) It just keeps coming back
Is there a way to get rid of this infection without reinstalling Windows?