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Windows 7: Windows Securty Essential help please

15 Aug 2011   #1

Windows 7 64 bit
Windows Securty Essential help please

Please help: After a scan I get a message that a scan has not been done for awhile and SCAN NOW is browned and the brown icon stays/remains in the tray..How can I put this right..

My System SpecsSystem Spec
15 Aug 2011   #2

Win 7 Ultimate 64-bit. SP1.

*How long have you had this problem for?

* Please list the ALL the Security software you have on your computer....
Any other AntiVirus program that may have come preinstalled when your computer was purchased,
Spyware,AntiMalware programs.

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the windows log > application > in the left hand column note anything RED that relates to the problem.
Please note the event ID, and the source codes and tell us what they are.

* Go to Control Panel > All Control Panel Items > Action Centre > Virus Protection etc. > Are they { the relevant ones} all reported as ON?
My System SpecsSystem Spec
15 Aug 2011   #3
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Download Security Check by screen317 from here or here
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.
My System SpecsSystem Spec

18 Aug 2011   #4

Windows 7 64 bit

Thanks for the info...It seem that I had an incomplete virus file corrected itself on next update..thanks..
My System SpecsSystem Spec
19 Aug 2011   #5

Win 7 Ultimate 64-bit. SP1.

Thanks for posting back....
Good to note all is well
My System SpecsSystem Spec

 Windows Securty Essential help please

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