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Windows 7: eMail Account got Hacked. Question about how to remove the trojan(s).

12 Sep 2011   #1
bpatters69

Windows 7 64 bit
 
 
eMail Account got Hacked. Question about how to remove the trojan(s).

Hello All,

I made the mistake of changing my email password back to what it was when our email account got hacked and the spamming program managed to send out a bunch of un wanted to emails to friends and family. I did change the password and the spam stopped but I want to know if there are any good programs for finding these trojan-type programs? Changing my password stops the emails but the program remains.

I am running Windows 7, 64 bit and I am using McAfee Firewall\Virus\Seccutity suite. My email program is Outloook 2003.

Thanks, Bill


My System SpecsSystem Spec
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12 Sep 2011   #2
gautam7

windows 7 ultimate 32 bit
 
 

You can scan with a some ondemand scanner like MBAM or Hitman pro.
My System SpecsSystem Spec
12 Sep 2011   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You may have clicked on an infected link (spoofed by spammers) in your email.

Info 3 Top Ways People Get Infected by An Email Virus [In Case You Were Wondering]
My System SpecsSystem Spec
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12 Sep 2011   #4
FranzB

Windows 7 Home Premium 32bit, Linux Mint Julia, in dual boot mode
 
 

Quote   Quote: Originally Posted by bpatters69 View Post
Hello All,
...................

I am running Windows 7, 64 bit and I am using McAfee Firewall\Virus\Seccutity suite. My email program is Outloook 2003.

Thanks, Bill
Windows 7 but why are you using Outlook Express and not Windows Live Mail? How is that possible?
You may also do a virus scan with the OS in safe mode (press F8 repeatedly while the computer is starting up, then select "Safe mode"). With Malwarebytes' Antimalware and Microsoft Security Essentials this causes no problems. I don't know about the other AV programs when they are run in safe mode. Check it with Google.
My System SpecsSystem Spec
12 Sep 2011   #5
GEWB

Linux (Mint is primary) / XP, Win7 Home / Win7 Pro, Ultimate / Win8.1 / Win10 archived VM
 
 

Quote   Quote: Originally Posted by FranzB View Post

Windows 7 but why are you using Outlook Express and not Windows Live Mail?
Umm, they are using Outlook, not the Express version.

Regards,
GEWB
My System SpecsSystem Spec
12 Sep 2011   #6
FranzB

Windows 7 Home Premium 32bit, Linux Mint Julia, in dual boot mode
 
 

Quote   Quote: Originally Posted by Jacee View Post
You may have clicked on an infected link (spoofed by spammers) in your email.

Info 3 Top Ways People Get Infected by An Email Virus [In Case You Were Wondering]
Good information in that link.
I would also advise to have a look at www.H-online.com then click on "Security"
(by Heise Security).
There is a section on emails on the right hand side under "Toolkits" when you scroll down; about changing the settings of email programs and for sending yourself test emails with harmless viruses in email attachments to find out whether or not your security is working properly. Doing a test is always useful and gives a certain peace of mind. The site is secure.
My System SpecsSystem Spec
12 Sep 2011   #7
bpatters69

Windows 7 64 bit
 
 

Thank you all. Some good ideas.
My System SpecsSystem Spec
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 eMail Account got Hacked. Question about how to remove the trojan(s).




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