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#1
Windows Firewall missing from Services Menu and Error 0x80070424
Hello,
Two days ago there was a virus on my computer, and I called Microsoft to remove it. But ever since then, I have noticed that my McAfee Verizon Internet security Suite Firewall does not stay on. It may appear on in the home window, but when you want to go into firewall settings, it says that it is off and when you try turning it on, it turns off again immediately.
Also, the Windows Firewall does not turn on. An error always pops up that says :
Window's firewall can't change some of your settings. Error code: 0x80070424
When I go into Windows Services, I also can not find the Windows Firewall on the list.
I believe the virus removed the windows firewall and also affected the McAfee firewall. Even though the win 7 security virus is removed, its affects have still lingered.
When I called Microsoft to remove the virus, and asked about the firewall problem, they said to contact McAfee. I've called McAfee and they have not been able to help me. They said they would research more on the matter and call me back, but they haven't. I am considering changing my Antivirus to Norton very soon.
Please help!