Unable to enable windows firewall , error code 0x8007042c

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  1. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    Well I just restarted again ... Same results ... Sigh ...
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #12

    Hi,

    OK. Lets try another approach, in this order:

    1. Download and run RKILL (do NOT reboot your PC until step 2 below is finished)
    2. Immediately, download, install, update and run a QUICK scan with FREE Malwarebytes

    Post the log here when its done.

    Regards,
    Golden
      My Computer


  3. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    RKILL LOG


    Code:
    This log file is located at C:\rkill.log. 
    Please post this only if requested to by the person helping you. 
    Otherwise you can close this log when you wish. 
    
    Rkill was run on 02/01/2012 at 13:46:58. 
    Operating System: Windows 7 Home Premium 
    
    
    Processes terminated by Rkill or while it was running: 
    
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
    
    
    Rkill completed on 02/01/2012 at 13:47:05.




    Malware bytes log

    Code:
    Malwarebytes Anti-Malware (Trial) 1.60.0.1800
    www.malwarebytes.org
    
    Database version: v2012.01.02.01
    
    Windows 7 x64 NTFS
    Internet Explorer 8.0.7600.16385
    user :: USER-PC [administrator]
    
    Protection: Enabled
    
    02/01/2012 13:49:05
    mbam-log-2012-01-02 (13-54-15).txt
    
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 196132
    Time elapsed: 3 minute(s), 5 second(s)
    
    Memory Processes Detected: 0
    (No malicious items detected)
    
    Memory Modules Detected: 0
    (No malicious items detected)
    
    Registry Keys Detected: 0
    (No malicious items detected)
    
    Registry Values Detected: 1
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run|38445 (Trojan.Agent) -> Data: C:\PROGRA~3\LOCALS~1\Temp\abhtjzaep.pif -> No action taken.
    
    Registry Data Items Detected: 0
    (No malicious items detected)
    
    Folders Detected: 0
    (No malicious items detected)
    
    Files Detected: 4
    C:\Users\user\AppData\Local\Temp\msimg32.dll (Trojan.Agent) -> No action taken.
    C:\Windows\System32\drivers\str.sys (Rootkit.Agent) -> No action taken.
    C:\Windows\SysWOW64\drivers\str.sys (Rootkit.Agent) -> No action taken.
    C:\ProgramData\Local Settings\Temp\abhtjzaep.pif (Trojan.Agent) -> No action taken.
    
    (end)

    Should I click and remove those virus first ?
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #14

    Yes - re-run Malwarebytes and choose to remove any viruses it finds.
      My Computer


  5. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    Golden said:
    Yes - re-run Malwarebytes and choose to remove any viruses it finds.
    Remove requires restart, proceed ?
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #16

    Yes. Restart, then check to see if you can turn Windows Firewall on again.

    A quick question : what antivirus software do you use? Have you ever used a different firewall software solution before on this PC?

    regards,
    Golden
      My Computer


  7. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    Golden said:
    Yes - re-run Malwarebytes and choose to remove any viruses it finds.
    Well I just removed the virus and restart my laptop ... everything goes well, but I still cant enable windows firewall, same error code ...
      My Computer


  8. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #18

    Golden said:
    Yes. Restart, then check to see if you can turn Windows Firewall on again.

    A quick question : what antivirus software do you use? Have you ever used a different firewall software solution before on this PC?

    regards,
    Golden

    Before this I used Trend micro titanium, It had it's own firewall but I didnt use it ... I still use windows firewall, then suddenly one day the firewall was disable and unable to start again ... So does Trend Micro and I uninstalled it ...
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #19

    OK. If you re-do another scan with Malwarebytes, does it come up clean?
      My Computer


  10. Posts : 19
    Windows 7 Home Premium 64bit
    Thread Starter
       #20

    Golden said:
    OK. If you re-do another scan with Malwarebytes, does it come up clean?
    Not Really ?

    Code:
    Here's the scan log
    
    Malwarebytes Anti-Malware (Trial) 1.60.0.1800
    www.malwarebytes.org
    
    Database version: v2012.01.02.01
    
    Windows 7 x64 NTFS
    Internet Explorer 8.0.7600.16385
    user :: USER-PC [administrator]
    
    Protection: Enabled
    
    02/01/2012 14:28:18
    mbam-log-2012-01-02 (14-31-29).txt
    
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 195824
    Time elapsed: 2 minute(s), 48 second(s)
    
    Memory Processes Detected: 0
    (No malicious items detected)
    
    Memory Modules Detected: 0
    (No malicious items detected)
    
    Registry Keys Detected: 0
    (No malicious items detected)
    
    Registry Values Detected: 1
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run|38445 (Trojan.Agent) -> Data: C:\PROGRA~3\LOCALS~1\Temp\abhtjzaep.pif -> No action taken.
    
    Registry Data Items Detected: 0
    (No malicious items detected)
    
    Folders Detected: 0
    (No malicious items detected)
    
    Files Detected: 0
    (No malicious items detected)
    
    (end)
      My Computer


 
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