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#1
Bitlocker Drive Encryption OS Start up problem
Hey guys I have a desktop That has Windows 7 Ultimate edition installed. My parents are having start up issues with the OS. When the OS starts up, Bitlocker Drive encryption Recovery comes up with and option to unlock 2 Drives which is a separate hard drive. it comes up with a recovery key of 4889F7FD. I manually type the key and click the M: Drive which is the recovery OS. It says Error Recovering Disk due to no recovery key. I click Back and it comes up with a different recovery key as F9F25CA2. If both drives have the same password would the recovery key be the same. The bitlocker says I have temparary access but doesnt log me in.
When I go to safe mode, It loads half the files and comes up with the same. Start up recovery cant fix it. when I login to safemode, it loads half the files. Does this sound like a system wipe or can I fix this with a WIndows 7 Disc.