Possible rootkit infection - Error Code 0x80070424 with Windows


  1. Posts : 96
    vista 32 bit and 64 bit
       #1

    Possible rootkit infection - Error Code 0x80070424 with Windows


    I cannot open Firewall, Defender or any security functions within windows without this error message popping up. However, I have run Anti-rootkit utility TDSSKiller as well as Sophos anti-rootkit, but they both say that my machine is clean. I am running Win 7 64 bit.

    I read this in another blog, and found both of these events on my PC...

    This firewall issue is commonly found on vista and windows 7 (64 BIT OS)
    This is symptom for rootkit on 64 bit systems

    if you find a folder called system64
    C:/WINDOWS/SYSTEM64(not the sysWOW64)

    and a file called consrv.dll
    C:/WINDOWS/SYSTEM32/CONSRV.DLL

    You're infected by zero access rootkit.It is recommended to contact malware removal forums to remove it first and try the fix


    Now I just need to know how to rid myself of it. Any help greatly appreciated!

    Sam
      My Computer


  2. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #2

    Hi there, run a scan using Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Then scan your PC using aswMBR

    Let us know the results.
      My Computer


  3. Posts : 96
    vista 32 bit and 64 bit
    Thread Starter
       #3

    wiped and clean installed
      My Computer


  4. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #4

      My Computer


  5. Posts : 587
    Windows 7 x64
       #5

    samhfoley said:
    wiped and clean installed
    In that case problem solved

    Note that there are dedicated (and free) anti-zeroaccess tools out there. Here's one from Webroot:

    New Tool Released: Kiss (or Kick) ZeroAccess Goodbye « Webroot Threat Blog

    Good to have in the kit...
      My Computer


 

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