New
#1
Bit of a dilemma with MSE
I have a customer of mine who is an aged farmer who lives out in the sticks.
The problem I'm having is that he lives in an area that has no broadband and no mobile internet access.
He recently purchased a new PC from me as he has to log his livestocks passports for travel purposes to and from the market. This has now moved to an on-line process hence the reason for him purchasing a PC.
So he has no choice but to use dial-up (which also disables his use of the only phone line he has)
The thing is windows updates are causing his internet connection to time out as the files are so large and this also causes his mail to seize up.
He uses MSE for security, and MS office for a simple excel spread sheet that needs to be updated and emailed. And he has to log on once a day to the internet to check a few things on his livestock sales etc.
Is there any way to disable windows updates for office and windows but allow MSE to update automatically or does he have to update MSE manually each day ? (remember the poor bugger struggles to turn the PC on and for the first month I was there daily to fill in the 10 or so lines into the spread sheet and mail them, but he seems to have got the hang of it now)
I don't mind bringing his PC to my office to do monthly windows/office updates, but I would prefer for his anti-virus to be daily updated automatically as 3 other Farmers in the same area have been infected recently via email so I just wanted to keep the costs down of me going out to him so often and keep him happy and show him that I can be of service.
Thanks
Nick