Unknown dll error pop-up "msirji32.dll"

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  1. Posts : 6
    Windows 7 Home Premium 64bit
       #1

    Unknown dll error pop-up "msirji32.dll"


    Greetings, lately i have been experiencing a strange dll error everytime i start up my computer. It's stating the following:

    "There was a problem starting msirji32.dll. The specified module could not be found"

    I googled the dll file and i could not find it anywhere. It's not exactly affecting my system but i would like to know what it could be. Could anyone tell me what it could be? Thanks.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    This is likely due to malware. I will ask that this thread be moved to our System Security - Windows 7 Forums forum.

    In the meantime, could you post a screenshot of your startup programs? Start Menu -> type msconfig into the search programs and files box -> hit enter -> startup tab

    Save a screen shot, scroll down through the startup programs list, save another screen shot, etc. Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Sure thing here it is.
    Attached Thumbnails Attached Thumbnails Unknown dll error pop-up "msirji32.dll"-screenshot-1.png   Unknown dll error pop-up "msirji32.dll"-screenshot2.png  
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    First things to do:
    • Run a virus scan with your antivirus software.
    • Download and install Malwarebytes and update the software. Do not start the trial version. Run a standalone full scan of your system with Malwarebytes.
    • If the above do not work to resolve the error message, go back into msconfig's startup tab and uncheck the box for MSIDLL, click OK, and restart your computer.

    Let us know if your antivirus software or Malwarebytes find any viruses/malware. Also, check your antivirus software logs for any viruses/malware found around the time that this problem started occurring. It would be good to know what type of infection was found to provide better troubleshooting steps for your security.
      My Computer


  5. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I ran the antivirus and it found 3 threats and i deleted them right away but the problem was still there but unchecking the box for MSIDLL seem to do the trick. Thanks for the help! I really appreciate it.
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #6

    Can you copy and paste the MBam log with the 3 threats, please?
      My Computer


  7. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    I couldn't get the MalwareBytes because the site was down or something but here's my antiviruses log:

    C:\Users\Nano\Downloads\network magic.rar » RAR » nmsetup.exe » NSIS » netddee.exe » NSIS » 000.exe » NSIS » Script.nsi - Win32/Adware.RON.FSV application
    C:\Windows\System32\rozqpmmsap.exe » NSIS » Script.nsi - Win32/Adware.RON.FSV application
    C:\Windows\SysWOW64\rozqpmmsap.exe » NSIS » Script.nsi - Win32/Adware.RON.FSV application
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    What antivirus software do you have?

    When I first started on here, I remember something about Malwarebytes's site not loading for some users until the users cleared their browser history. You may try that.

    I would still suggest downloading and installing Malwarebytes (not the trial) and immediately updating the definitions. Then do a full scan. You can download the installer on another computer if necessary and transfer it to the computer that was infected.
      My Computer


  9. Posts : 6
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Eset nod32, and i downloaded Malewarebytes and here is the log:


    Malwarebytes Anti-Malware 1.60.1.1000
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: v2012.03.14.07

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Nano :: NANO-PC [administrator]

    14/03/2012 05:20:56 p.m.
    mbam-log-2012-03-14 (20-27-26).txt

    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 503633
    Time elapsed: 1 hour(s), 22 minute(s), 56 second(s)

    Memory Processes Detected: 1
    C:\Windows\KMService.exe (RiskWare.Tool.CK) -> 1392 -> No action taken.

    Memory Modules Detected: 1
    C:\Windows\System32\oifyurqcdesxpx.dll (Trojan.Agent) -> No action taken.

    Registry Keys Detected: 5
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\rozqpmmsap (Trojan.Agent) -> No action taken.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7B2F1362-42AD-25ED-3BFE-FFA1C74C269C} (Adware.AdRotator) -> No action taken.
    HKCR\CLSID\{7B2F1362-42AD-25ED-3BFE-FFA1C74C269C} (Adware.AdRotator) -> No action taken.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{7B2F1362-42AD-25ED-3BFE-FFA1C74C269C} (Adware.AdRotator) -> No action taken.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B2F1362-42AD-25ED-3BFE-FFA1C74C269C} (Adware.AdRotator) -> No action taken.

    Registry Values Detected: 1
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|xrgzqpnugkown (Trojan.Agent) -> Data: C:\Windows\System32\regsvr32.exe /s "C:\Windows\system32\oifyurqcdesxpx.dll" -> No action taken.

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 6
    C:\Windows\KMService.exe (RiskWare.Tool.CK) -> No action taken.
    C:\Program Files (x86)\Pure Networks\Network Magic\Patch.exe (Patch.NetworkMagic) -> No action taken.
    C:\Users\Nano\Documents\Guitar pro 6\guitar pro6\crack guitar pro 6\keygen.exe (Malware.Packer.Gen) -> No action taken.
    C:\Users\Nano\Documents\Rem_WAT_ove_.226\RemoveWAT.226\RemoveWAT.exe (HackTool.Wpakill) -> No action taken.
    C:\Windows\System32\oifyurqcdesxpx.dll (Trojan.Agent) -> No action taken.
    C:\Windows\SysWOW64\oifyurqcdesxpx.dll (Adware.AdRotator) -> No action taken.

    (end)
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #10

    Alright, patiently wait for Jacee to post back. She's the expert with these problems, and you will be in very good hands. I was just filling in while she is away with steps that will help provide more information.
      My Computer


 
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