cant access anything

xxfunguyxx · 17 Mar 2012

I had a google redirect virus on my pc for just 1 day. I used malawarebites and Norton to scan, but it could not remove it. Finally I used a program called unhackme to do it. It spotted the issue and removed it. However after it asked me to restart the PC...I cant access any of my programs

Nothing at all. I cant access any exe files, only folders. I tried to do word and it says "there was a problem sending the command to the program " I tried to do windows media and it says " command filed.

its taking a long time for my pc to start up as well. any other files I tried to access just doest allow me to do so. please help. by the way I have window 7 home premium.

xxfunguyxx · 17 Mar 2012

i actually just used system restore and it seemed okay. but what happened? thanks

sreedhav · 17 Mar 2012

Dear xxfunguyxx,
The infection may still be around! Go to "safe Mode" and run Malwarebytes antiMalware FULL SCAN . You have to restart and before the Windows screen appears, tap(each second) the F8 key, which will present you with options. Select Safe Mode and run MBAM. Kindly get back!

Regards,
sree

AddRAM · 17 Mar 2012

xxfunguyxx said:

i actually just used system restore and it seemed okay. but what happened? thanks

Google Redirect Virus

sreedhav · 17 Mar 2012

AddRAM said:

xxfunguyxx said:

i actually just used system restore and it seemed okay. but what happened? thanks

Google Redirect Virus

Dear AddRAM,
Sorry! The page which opens on clicking the link is voted "Dangerous" by WOT.Had to close the page pronto!

Regards,
sree

F5ing · 17 Mar 2012

Try running tdsskiller by Kaspersky:

How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?