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Keep getting infected with virus even after formatting pc
Hello. I am having a pretty serious issue with a virus that keeps re-infecting my pc even after I format and reinstall Windows. I will try to provide as much detail as possible about my situation.
I have been dealing with this repeated infection for quite some time now and have tried a few different options for getting rid of it. When the infection occurs, a ton of Internet Explorer windows start to pop up on my desktop. I also get a message that says "C:\Program Files\Internet Explorer\IEXPLORE.EXE No such interface supported." All of the IE windows link to different websites, some in different languages but they are all spam-type websites. We use ESET NOD32 anti-virus here and this does prevent connection to some of these websites but it never seems to detect the virus before it infects my pc. I also have programs force close on me, my pc reboots by itself, and malicious executables appear in my startup folder (which I assume is causing all the IE windows to pop up).
Like I mentioned, ESET never seems to catch an infection beforehand. I have tried using Malwarebytes free trial and that actually does catch an infection before it does anything. However, Malwarebytes itself eventually becomes infected so it doesn't help after that. Malwarebytes usually identifes the virus as "backdoor.bot" and "trojan.banker."
Since I could not clean this infection the first time around, I then tried formatting my hard drive and reloading Windows 7. However, shortly after joining our network domain I became infected again. This has happened countless times since then (reformat, reinstall, join domain, infection). I am not sure how this infection is occuring because we have other pc's on our domain that do not experience the problems I am having.
If anyone can provide advice or guidance on how to resolve this I would most certainly appreciate it!
Last edited by Rain4017; 20 Mar 2012 at 10:54. Reason: More info