New
#1
RapportBuka problem
my laptop blue screened earlier, and after doing the dumps for this it picked up this
Error
Symptom:
Device is not present, not working properly, or does not have all of its drivers installed. Cause: A device has a configuration problem that prevents it from working properly. Details: The device, RapportBuka, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_RAPPORTBUKA\0000. Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
on checking in device manager under hidden devices i come across RapportBuka
showing as not working, showing as stopped is this the problem or is this malware hidden? dont know whether to press start?
device type - Non-Plug and Play Drivers
device status - This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
I have no idea if this is what made it blue screen, but have been advised to post in here