Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: help needed ransomware

06 Apr 2012   #1

7 home premium 64bit
help needed ransomware

Firstly hi all.A few nights ago I was stung with the met police operating system locked,screen it looked a it iffy but I still panicked,with being quite a newbie with pc's,not knowing at the time, what it was my first reaction was to do a full,system recovery back to factory settings,it was lucky that the day before I backed everything up to an external hardrive,and done a day one wipe any way.But my question is is my problem solved?Iv,e done a full avg scan and all seems fine but my pc isn't acting the same just a few niggles like,when opening a web page it loads and if I scroll down a little,it seems to reload and go back to the top ov the page.This happens every time I open a page,It,s hard to explain in words exactly what is going on I just no all is not right.Did me going back to factory settings,wipe this virus or do I need to go into safe mode with prompts to remove it that way.If I need to manually remove it (Iv'e got a vid off youtube)I now that I need to repeatidly press f8 but Iv'e tried that and nothing is happening.Please help

My System SpecsSystem Spec
08 Apr 2012   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Download (free version) Malwarebytes' Anti-Malware to your desktop
Malwarebytes Special Offer!
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
My System SpecsSystem Spec

 help needed ransomware

Thread Tools

Similar help and support threads
Thread Forum
I too would like to know how to completely remove Bitlocker. <Attempting to provide relevant data only> I upgraded to Windows 10 a few weeks ago, and today I woke up and SURPRISE; All my hard drives now read as encrypted with Bitlocker (except for my primary OS drive (SSD)) I went...
System Security
CryptoWall Ransomware
Hi guys! Yesterday I got the CryptoWall Ransomware Virus and I re-installed my Windows. Today I realized that I had a DVDinside the DVD-RW when I got the virus. My question is if my DVD is fine or he's virused as well...
System Security
Hi All, A friend of mine recently had an online experience where he was browsing and a screen popped-up telling him he had been downloading blahblahblah, demanding $300 , locking his computer, he thinks. He is a bit of a novice on-line and I first thought he had some ransom malware or virus. He...
System Security
FBI Ransomware
I had the Fbi ransomware a couple of days ago but I did a system restore and ran malwarebytes and it found 1 file so I thought it fixed the problem but today It came back so I did the same thing but I believe its still on my pc somewhere, please help me kill it.
System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:32.
Twitter Facebook Google+