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Windows 7: Infected?

01 May 2012   #1
jimlau

Windows 7 Pro x64
 
 
Infected?

I'm wondering if I got a virus. I got the death blue screen once, but only once. Things boot fine now. Anyway, later, when I try to run various applications, I get errors for some of them, like this:

"The application was unable to start correctly (0x0000005). Click OK to close the application."

Trying to search from the Start menu, it works until I click, "see more."
I get this error:
"windows cannot find "searchquery=picture". Make sure you typed the name correctly, and then try again."

My IExplorer icon also gave an error, but when I found the IE.exe and re-did a shortcut, it did work.

Any ideas?

]Thanks.

Btw, I have Kaspersky 2012.
 


My System SpecsSystem Spec
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01 May 2012   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

boot Safe Mode with networking and give mbam a chance to do a full scan. (let it update after installing)
Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

If that doesn't help check your system files.
SFC /SCANNOW Command - System File Checker

hopefully one of the two will clean you up.
My System SpecsSystem Spec
01 May 2012   #3
Trinty

Windows 7 Ultimate x64 - Service Pack 1
 
 

Hello, jimlau.

I think in your problem that is one Virus. You can try MBAM you can use Kaspersky Rescure CD to burn one small bootable program who can scan computer before Windows start. I recommend to burn it from your friend or other computer without virus.
That is best way for you.

Trinty.
My System SpecsSystem Spec
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01 May 2012   #4
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Try running a couple of free on-demand scanners to see if Kaspersky missed something. Folks recommend Malwarebytes and Hitman Pro. If the scans come back clean I'd next check for damaged or corrupt system files.

Run a System File Checker scan from an elevated command prompt (option two.) If any problems are noted run the scan 3 times rebotting in between each scan.

SFC /SCANNOW Command - System File Checker

EDIT: I see Maguscreed beat me to it! :)
My System SpecsSystem Spec
01 May 2012   #5
jimlau

Windows 7 Pro x64
 
 

thanks.

does unplugging your computer instead of using the shutdown option do anything bad? my computer unplugged a few times, tho i guess it's harmless?
My System SpecsSystem Spec
01 May 2012   #6
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

no but it could lead to damaged system files
once again I suggest this.
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
01 May 2012   #7
jimlau

Windows 7 Pro x64
 
 

i ran verification, and it says resource protection found integrity violations. details are included in the CBS.Log vindir\Logs\CBS\CBS.log.
should i run the repair version of SFC scan?
My System SpecsSystem Spec
01 May 2012   #8
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

yes, you may wind up fixing everything right there
My System SpecsSystem Spec
01 May 2012   #9
jimlau

Windows 7 Pro x64
 
 

i think all is well now. when i ran the scan, it did not say it fixed anything. it just went to the prompt again.

i guess it fixed something without displaying what? btw, i tried to open the log, but it said i had no permission.

anyway, the programs that wouldn't work now do.

so could the shutting down the computer by unpluging have been the culprit?

thanks!
My System SpecsSystem Spec
01 May 2012   #10
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Some system files are kept in memory when the system is on and can be damaged because of that if there is a unexpected interruption like that.

I would do a reboot after using sfc to be sure everything is still okay on the next boot.
My System SpecsSystem Spec
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