New
#1
Windows Defender error code Ox80070424
In attempting to fix my email display, I discovered Windows Defender is not turned on, and cannot be turned on. I have looked for MSE in my Programs list and don't see it. In addition, when I click on Windows Defender in the Control Panel, it shows its last scan December 12, 2011- 1 year ago.
I do have the Windows 7 Home Premium Install Disc. Can I just reinstall Windows 7? If so, what prep do I need to do?
If I do that, do I need to search out any malware, viruses, trojan etc?
Another option is to install MSE, but I may not be looking in the right place to see whether it is in fact installed, and has turned off Defender.
I did have the trojan horse: trojan.win32.agent.hip 2 weeks ago, but the tech help at StopSign/eAcceleration which is my virus protection said this was a false positive. It was caught by Stop Sign and quarantined.
I also run Malwarebytes and all scans are clean.