Random BSODs on new computer caused by virus?

edmundkong36 · 04 Jun 2012

Hello, I recently built a new computer. However, it keeps bluescreeening randomly, usually within one hour of starting windows. I posted this problem on the Crashes and Debugging forum for help but was redirected here by a user who suggested it was either that a virus or GPU driver not functioning.

Original post: www.sevenforums.com/crashes-debugging/229763-random-bsods-new-computer.html

James7679 said:

edmundkong36 said:

Hello, I changed it but crashed within 15 mins BAD_POOL_HEADER.

Tried again, crashed right after Windows started up and when I rebooted again, there was a pop up:
igfxtrayWindow: igfxtray.exe - Entry Point Not found
The procedure entry point CoTaskMe could not be located in the dynamic link library ole32.dll

You either have a virus as previously stated, or your GPU driver is not functioning. Maybe want to get a new thread going in System Security to get a thorough analysis.

PC Specs:
Corsair Force GT 120GB SSD
A western digital 2TB harddisk which I have currently disconnected as I thought maybe that was causing the problems but it seems its not the case.
Motherboard is a Asus P8Z68 V Pro Gen3
Processor is an i5 2500k at stock speeds.
Power supply is an OCZ 750W ZT Series
I don't have a graphics card, i'm using intels integrated graphics.

I would greatly appreciate it if anyone could help me solve this issue.

Thanks.

Also note that when I only use one stick of ram, the problem goes away.

kegobeer · 04 Jun 2012

Where did you get your drivers? Did you download them from Asus? Do you have a lot of experience with watercooling, or is this your first time doing it?

edmundkong36 · 04 Jun 2012

I installed from the disc that came with my motherboard.
Updated my BIOS from the Asus website.

Yes, this is my first time building a computer as well.

kegobeer · 04 Jun 2012

Since you've had quite a few problems, I'd start by downloading the drivers from Asus (don't use the CD - those might be outdated) and updating them. I would also visit Intel and download the drivers for your i5. If you use Internet Explorer, you can let the Intel website auto-detect the right drivers for your GPU.

If that doesn't help, I'd reinstall Windows and install those downloaded drivers. If you still have issues, I'd take a long look at your watercooling to make sure that's installed correctly. Watercooling isn't something I recommend for a novice computer builder.