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  1. Posts : 2,686
    Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
       #301

    You won't loose your License on a clean install. Your old keys are honored with the new version. Be sure you have the ID and Key written down and at the top of the Dashboard there will be an Activate button and you can enter your ID and Key. Read the proper proceed for a clean install. Some times the Key is not cleared during the clean process and your ver 2 will activate when installed.

    https://forums.malwarebytes.org/inde...owtopic=122284

    Jim
      My Computer


  2. Posts : 2,752
    Windows 7 Pro x64 (1), Win7 Pro X64 (2)
       #302

    Britton30 said:
    When I click my start menu, I have nothing filling the desktop, maybe I'm not understanding you?
    Well, I kind of misspoke. The "spread" across the desktop from Start -> All Programs occurred in WinXP. That's what I was thinking of.

    It's different in Win7, where Start -> All Programs produces a large vertical list you must vertically scroll through to get to where you want to be.

    With my high-level "category" folders, these are the only thing that appears from Start -> All Programs, and there is no scrolling needed to get started selecting that category folder and then choosing from its expanded contents, etc.
      My Computer


  3. Posts : 2,752
    Windows 7 Pro x64 (1), Win7 Pro X64 (2)
       #303

    Ok. "Clean" uninstall followed by re-boot, followed by reinstall, seems to have done the trick. The MBAM folder in the Start menu was now movable into my high-level "category" folder in the Start menu without a problem.

    Seems it was the reboot which was needed. Logoff/logon was not sufficient.

    Also, even though I uninstalled using the MBAM-provided "clean" uninstall program, my registration information was still remembered as were my few previous settings changes. So apparently it was not so "clean" an uninstall. Anyway, I didn't have to do anything to activate the Premium version... it just reinstalled exactly what I had before.

    Case closed.
      My Computer


  4. Posts : 1,102
    OEM Windows 7 Ult (x64) SP1
       #304

    dsperber said:
    Ok. "Clean" uninstall followed by re-boot, followed by reinstall, seems to have done the trick. The MBAM folder in the Start menu was now movable into my high-level "category" folder in the Start menu without a problem.

    Seems it was the reboot which was needed. Logoff/logon was not sufficient.
    Yes, even though it's not supposed to be strictly necessary, a system reboot after upgrading is a good idea and seems to resolve many minor issues.

    Also, even though I uninstalled using the MBAM-provided "clean" uninstall program, my registration information was still remembered as were my few previous settings changes. So apparently it was not so "clean" an uninstall. Anyway, I didn't have to do anything to activate the Premium version... it just reinstalled exactly what I had before.

    Case closed.
    FYI, It's important to DISABLE MBAM 2.x Self-Protection (SP) from Settings > Advanced Settings before attempting to uninstall (including running the mbam-clean.exe removal tool) or before attempting to install other MBAM products, such as MBSB and MBAE beta.
    It has been somewhat unpredictable on different systems for different users, but the SP module does what it's intended to do: protect MBAM files.
    So, having it enabled can interfere with a clean uninstall, and with the other tasks mentioned.
    That may be why your license info was retained (especially if you did not reboot after running mbam-clean).
    More information is in the FAQ Section.

    Cheers,
    MM
      My Computer


  5. Posts : 637
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #305

    Wow , just read the Softpedia review on the new Mbam and it's terrible .
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #306

    jonnyhillow said:
    Wow , just read the Softpedia review on the new Mbam and it's terrible .
    Yep not at all encouraging for something mabm is so proud of,
    Cheers.
      My Computer


  7. Posts : 9,537
    Windows 7 Home Premium 64bit
       #307

    I must be one of the lucky ones as I have the latest version of MBAM running smoothly with no problems.
      My Computer


  8. Posts : 637
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #308

    I wasn't referring to the compatibility issues, I'm talking about the mediocre detection rates and poor showing on the removing of malware ability of it.
      My Computer


  9. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #309

    I was referring to both reliability and detection,
    Something that was flawless in 1.75...
    I'm sitting tight,
    Cheers.

    Dennis everyone gets lucky sometimes
    Can't say anything was really wrong until I used the rootkit non-sense option,
    Cheers.
      My Computer


  10. Posts : 637
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #310

    ThrashZone said:
    I was referring to both reliability and detection,
    Something that was flawless in 1.75...
    I'm sitting tight,
    Cheers.

    Dennis everyone gets lucky sometimes
    Can't say anything was really wrong until I used the rootkit non-sense option,
    Cheers.

    What's up with that , is there an issue with the rootkit detection component?
      My Computer


 
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