New
#11
Always scan the whole system.
Post up the latest crash files.
-Justin
Strange Virus: Constantly creating new user accounts
-
-
New #12
Okay, I'll scan the whole system then. It'll take awhile but I'll post back ASAP. Where do you find the crash files in Windows?
-
-
New #14
Hi,
Unfortunately, I suspect these are indeed malware that steal information (I know Spyware.Password.GenX does) from your computer. However, I'm going to seek a more experienced opinion from Jacee.
What you need to do right now is the following:
1. On a different known safe computer, change all login passwords for accounts that you accessed via your computer, including forums, email accounts and banking accounts.
2. Do a complete scan, using Windows Defender Offline, of your computer. Be sure to note down the exact names of any malware it finds, and post those back here.
Please look out for Jacee's reply, and follow her instructions to the letter.
Regards,
Golden
-
New #15
Okay, I'm scanning the whole system with MB and I'm running the SF Diag Tool v4 at the same time, but for some reason it's going really slow and saying I don't have permissions or something like that to access some files.
I'm downloading and installing Windows Defender Offline now on my USB stick. Also, I will change all of my important login passwords such as my bank passwords, email accounts, and forum passwords. I don't think that the virus took much of the data (I may be wrong) because I did have eset running and there didn't seem to be any suspicious activity, although I did realize my computer was on for a few hours just a while ago connected to an unsecure network and with no firewall on a high speed internet connection, so that was kind of my fault but I had no idea that eset or some other program (or the virus) had disabled my firewall. The virus was even trying to mess up MB and disable the modules.
I will wait for Jacee's reply and see what she has to say. The actual Windows Defender on my computer, MSE, and Eset didn't do anything though! That is what is still really surprising me. Why would they let my computer get taken over like that? I thought these were the best programs around! I guess I was wrong! Only MB really noticed anything and tried to fix it. Maybe Norton would've found something, I don't know. I guess I'd have to install it as well and scan my computer with it too. Maybe this is a new variation of the virus or something.
Thanks for all the help so far everyone.
-
New #16
Please download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Next, I'd like you to scan your machine with ESET OnlineScan- Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan - Click the
button. - For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on
to download the ESET Smart Installer. Save it to your desktop. - Double click on the
icon on your desktop.
- Click on
- Check
- Click the
button. - Accept any security warnings from your browser.
- Check
- Push the Start button.
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, push
- Push
, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply. - Push the
button. - Push
- Hold down Control and click on the following link to open ESET OnlineScan in a new window.
-
New #17
Okay, I finished a full Malware bytes scan and Eset scan. Both of them come up with nothing. I also ran the TFC program before the Eset scan and still nothing. It all comes back clean, even when I scanned my computer with the offline Windows defender program.
However, whenever I restart the computer a new standard user account is still created, even when I delete it. Eset, MSE, the Windows firewall, and malware bytes aren't detecting anything, and I still see no strange processes in task manager or any suspicious network activity. In fact, the standard user accounts that keep getting created are still created even when I'm disconnected from the internet.
Any suggestions? I was thinking that it might be some sort of rogue registry script or something but I'm not sure. Thanks for all the help so far.
-
New #18
Jimmyman you have some good people working with you but I do have a question.
Are you scanning with more than one program at a time. Like MSE and MAB at the same time? This is very interesting I will just keep watching.
-
New #19
Sometimes I scan with more than one program at a time, but I try not to too much because it slows down the computer a lot and it might miss the virus too if there's too much going on with the computer. I'm gonna try Spyware doctor now and then later on Norton.
I don't know why this virus isn't coming up though. It's like it's hiding somewhere and is not being scanned, or is a new virus or something so the virus scanners don't identify it, or it's just some script that the anti-virus programs don't think is a virus so they don't identify it and delete it. It doesn't seem to be doing anything though, which is the weirdest thing about it.
I think I might try repairing my windows installation. Maybe that'll fix the problem.
-
New #20
I don't want to step on anybody toes but I recommend holding off on doing those things until Jacee get back to you. When you are infected IMO its best to run one scan program at a time and don't use the computer for anything else. I would keep the infected computer off of the net until fixed unless you have been instructed to use a online scan. This infection can be in more that one location and move around or reload if you use your computer. Unplug everything from your computer that you don't need to do this cleaning. Happy computing will return. The Defender on you computer is not the same as Windows Defender offline. Did you ever run Windows Defender offline completed?Last edited by Layback Bear; 24 Jul 2012 at 13:18.
Quote
Related Discussions