I need help removing Ukash virus please!


  1. Posts : 230
    Windows 7 Home Premium 64bit
       #1

    I need help removing Ukash virus please!


    Im fixing a laptop here that is infected by the Ukash virus. After some research there seems to be a few different versions. They all do the same thing tho. They lock your computer and show a screen sayin your PC has been locked because you where on some illegal websites. They give you a link to go to some other site to pay 100 euro. Im not sure what it says on the screen though because its in Irish, bad i cant speak Irish I know but ya can get the message. It obviously a virus to try scare people into payin it. Anyway, I have started in safe mode, installed and ran Malwarebytes ad that found nothing. It does also not seem to appear in the start up menu under msconfig. some people have said that they simply found it there, because it has a stupid name and they just then navagated to it and deleted it! I seen a tutorial showing how to replace the explorer but i just said id ask because i dont fancy deleting explore. See what ya think of this and is it good to do or try! Remove Strathclyde Police Ransomware (Uninstall Guide) Thanks!
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Start with this program.
    Windows Defender Offline
      My Computer


  3. Posts : 230
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks Will i be able to make a bootable disk in safe mode? Ill be able to install it ok id say but will i be able to burn, i cant get onto windows ya see cause of the virus. im on a 32 bit machine now so it will be no use to make a bootable disk onthis cause the lap top is 64! :/
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    Make a Trinity Rescue disk ... a free live Linux distribution that aims specifically at recovery and repair operations on Windows machines Trinity Rescue Kit | CPR for your computer
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    I will leave you in the goods hands of Jacee,MS MVP Consumer Security 2006~2012
      My Computer


  6. Posts : 230
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    I tried windows defender and it wouldnt boot, kept goin in to windwos and then the malware ran again i i was back to square one.

    anyway i ran malwarbytes again and it found it the second time. seems to have fixed it, just running another scan now too and goin to stick an anti virus on it cause there was none.

    thanks again lads!
      My Computer


  7. Posts : 640
    Windows 7 Professional SP1 64-bit
       #7

    Run a free online scan with the ESET Online Virus Scanner | ESET
    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #8

    @ Graemzy ... Jacee is a Lass
      My Computer


  9. Posts : 230
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Oh right, sorry Jacee. I know a fella spells his name the same way you do ya see so i just never thought. lol

    thanks again tho, i have that Trinity parked off for the next time, will prob come in handy!
      My Computer


 

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