Do i have a virus?


  1. Posts : 6
    Win7 64 bit
       #1

    Do i have a virus?


    Anytime I try to gain access to something that requires admin privileges, such as accessing the registry I get this message: C:\windows\regedit.exe. a thread could not be created for this service.
    It doesn't effect common usage like the internet but I can't access event log or anything to see what might have happened. Any suggestions?
      My Computer


  2. Posts : 10,994
    Win 7 Pro 64-bit
       #2

    How are you trying to gain access to the registry? Are you using Run > Regedit, the Start menu search box > Regedit, or something else? Try using the Start menu search box > type in regedit > then right-click regedit.exe > run as administrator. Click "yes" on the UAC prompt. Does that get you into regedit?

    I think it will be difficult to say for sure if your machine has become infected. Some malware can be so deeply embedded that even reputable anti-malware tools may not find them. However, the more anti-malware scans you run that come back clean, the greater the probability your machine isn't infected. (But I would never say it's a 100% guarantee. ) Some of the free tools suggested in this forum include:

    Malwarebytes

    Hitman Pro

    ESET Online Scanner

    Superantispyware

    Windows Defender Offline (not to be confused with other Microsoft products with similar sounding names.) Or from the Microsoft site.

    It's also possible your problem may not be malware related. Your computer may have damaged or corrupt system files that are preventing you from gaining access. You could run a system file checker scan from an elevated command prompt (option two.) If problems are found run the scan 3 times rebooting in between each scan.

    SFC /SCANNOW Command - System File Checker

    You could also try accessing Advanced Boot Options and run in Safe Mode. See if you can access the registry that way.

    Advanced Boot Options

    If still no joy I'd try a clean startup (AKA clean boot) to see if you can isolate a specific application that might be causing the problem.

    Troubleshoot Application Conflicts by Performing a Clean Startup

    There are other troubleshooting steps you can take as outlined in this tutorial prepared by one of the Forum experts.

    Troubleshooting Steps for Windows 7

    Hopefully something here will solve your problems or provide additional information to offer additional suggestions. Please post back how it goes.
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #3

    First, if you don't have administration privileges ask the person who does have them to allow you to have administration privileges. We can not give you those privileges.
      My Computer


  4. Posts : 6
    Win7 64 bit
    Thread Starter
       #4

    Thanks for the great info. I tried right clicking to run as admin but got the same message. When I get some time I will try the other options
      My Computer


  5. Posts : 143
    32 bit
       #5

    System restore could also help you :)
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #6

    shawn77 said:
    System restore could also help you :)
    Not without Admin privileges.
      My Computer


  7. Posts : 143
    32 bit
       #7

    Not without Admin privileges.
    In safemode
      My Computer


  8. Posts : 143
    32 bit
       #8

    How to use the Windows 7 System Recovery Environment Command Prompt

    Use system restore from recovery environment
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    Zoom: Our rules do not allow us to help you work around passwords, IT department policy, company policy. Rule #6.
    Windows 7 Forums - Forum Rules
      My Computer


  10. Posts : 143
    32 bit
       #10

    I get this message: C:\windows\regedit.exe. a thread could not be created for this service.
    Not related to company policy but operating system corruption
      My Computer


 

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