Recently I have decided to check up on my firewall and I noticed an error message 0x80070424 if I try to start it. I have run malwarebytes and Microsoft Security Essential scans and there were no signs of any viruses. I have no idea when this happened, but any information on how to fix this problem would be greatly appreciated. In the attachment I uploaded is what the error message looks like.
You should only run one anti-virus per a computer.
Uninstall Malwarebytes and keep the Microsoft Security Essentials installed, as two AV programs can cause conflicts and problems between each other.
Now with the 0x80070424 error code; your registry may have become damaged by a form of malware like a rootkit (not all AV programs are perfect) and therefore you may need to repair your registry.
Read this tutorial to help you: 0x80070424 Solution
Hope this helps,
Harry
Backup and System Restore beforehand.
Please post back your results.
EDIT - Were the two AV programs from trusted sources? The offical Microsoft website and Malwarebytes website?
Yeah, I downloaded them awhile ago before this even happened. I'm 100% sure it was from a reliable source. I'll try this solution out, and hope this fixes my problem.
Okay, please post back your results.
Hope this helps,
Harry
The tutorial helped. I am now able to access my firewall. Thanks for the help.
Technet tutorial will not help.We have to change the permissions of sharedaccess key
Windows Firewall damaged by 'Windows 7 antivirus 2012'
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