Log on frozen, Does not allow keyboard input.

Deaf Dave

New member
Local time
11:20 AM
Messages
45
I have a problem that cropped up after the last Microsoft update. I cannot log on. The cursor is frozen and the keyboard's password input is not recognized by the PC. As a result, I cannot get into the PC to disable or eliminate the password and open. How do I fix this? This is my home PC. I'm the only user.

My O/S is Win 7 Home Premium 64-bit. AMD Athlon II X4 640 Processor, 1 TB Hard Drive, 6GB RAM,
Thank you,
Deaf Dave :cry:

PS, This is my backup PC that I'm using now.
 
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP P6716F
OS
Windows 7 64-bit Home Premium
CPU
AMD Athlon II X4 640 Quad Core
Motherboard
N-Alvorix-RS880-uATX
Memory
6GB PC3-10600 DDR3 SDRAM (3x2GB) expandable to 16GB
Graphics Card(s)
ATI Radeon HD 4200 integrayed graphics up to 2943MB total
Sound Card
Realtek Hi Def Audio. ATI HDMI Audio
Monitor(s) Displays
HP S2031Series Wide LCD
Hard Drives
1TB 7200 Serial ATA. ST310005 28AS SATA Disk Device.
Case
HP Desktop
Keyboard
Logitech MK320
Mouse
Logitech wireless
Antivirus
Avast InternetSecurity,SpyBotS&D,SuperAntiSpyware,Malwarebyt
Browser
Firefox
Other Info
This is my Main PC. I also use another HP P7-1120 as a backup.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Plug in a ps2 keyboard. They're driverless, so if the problem is that that the drivers won't load until in windows, then a ps2 keyboard will work.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 home premium 64bit sp1
CPU
AMD 960t Phenom II x4 3.0ghz 1.325v
Motherboard
ASUS m5a99x EVO
Memory
2x4gb AMD entertainment edition 1600mhz 9-9-9-28
Graphics Card(s)
gtx 560 ti twin frozr II
Monitor(s) Displays
LG W2343T
Screen Resolution
1920x1080
Hard Drives
1x 1tb WD Green 3.5"
1x 320gb Toshiba 2.5"
PSU
Thermaltake Tr2 600w
Case
CM Storm Stryker
Cooling
Cooler master Hyper 212+ CPU cooler
Keyboard
Logitech G510
Mouse
Razer Deathadder v2
Internet Speed
ADSL2+ 100gb per month
Golden,(bradscoolio also) No sir. When I try to boot in safe mode, the login screen comes up but I cannot login. I even switched keyboards from a wireless one to a USB keyboard. Same result. (I have no PS 2 port). Somehow, I think I have to find a way to to disable or delete the logon password. Whether safe mode only or with networking, I can't get into the system without either being able to by-pass or delete the password login. The PC that is having this problem also is Win 7 64-bit O/S. Using the command prompt, I was able to do sfc/scannow as well as chkdsk C: /F/ R both of which showed no problems.. Also, don't know what this means but before the logon screen appeared, a message appeared that said "configuring Windows updates". When finished, same problem with logon as before. On another attempt and using F8, it went right to the system recovery screen. Ran the startup repair and no problems were found. what next?? Regards, Dave
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP P6716F
OS
Windows 7 64-bit Home Premium
CPU
AMD Athlon II X4 640 Quad Core
Motherboard
N-Alvorix-RS880-uATX
Memory
6GB PC3-10600 DDR3 SDRAM (3x2GB) expandable to 16GB
Graphics Card(s)
ATI Radeon HD 4200 integrayed graphics up to 2943MB total
Sound Card
Realtek Hi Def Audio. ATI HDMI Audio
Monitor(s) Displays
HP S2031Series Wide LCD
Hard Drives
1TB 7200 Serial ATA. ST310005 28AS SATA Disk Device.
Case
HP Desktop
Keyboard
Logitech MK320
Mouse
Logitech wireless
Antivirus
Avast InternetSecurity,SpyBotS&D,SuperAntiSpyware,Malwarebyt
Browser
Firefox
Other Info
This is my Main PC. I also use another HP P7-1120 as a backup.
This is a long but 100% fix and may require $. Re install windows. Make sure to plug the hdd into another pc and move all important data off, then put back in for installation. Sorry it had to come to this :(
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 home premium 64bit sp1
CPU
AMD 960t Phenom II x4 3.0ghz 1.325v
Motherboard
ASUS m5a99x EVO
Memory
2x4gb AMD entertainment edition 1600mhz 9-9-9-28
Graphics Card(s)
gtx 560 ti twin frozr II
Monitor(s) Displays
LG W2343T
Screen Resolution
1920x1080
Hard Drives
1x 1tb WD Green 3.5"
1x 320gb Toshiba 2.5"
PSU
Thermaltake Tr2 600w
Case
CM Storm Stryker
Cooling
Cooler master Hyper 212+ CPU cooler
Keyboard
Logitech G510
Mouse
Razer Deathadder v2
Internet Speed
ADSL2+ 100gb per month

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
.......I cannot get into the PC to disable or eliminate the password and open. How do I fix this?.......
Welcome to the Seven Forums.

Does the mouse work? If so, then use the onscreen keyboard:

 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Hello all, the mouse arrow is frozen in place and will not move as is the cursor. As I had mentioned earlier, the problems began after doing a windows update. Had a BSOD <0x800706AB>. Nirsoft said crash caused by "NTOSKRNL.exe + F1c0" an NT Kernal + System failure. I ran sfc/scannow. Zero problems reported. I ran chkdsk C: F / R. no problems. On 9-15-12 I ran some scans for Virus, malware etc. no problems. I then did a system restore back to 9-13-12 (before the Windows Updates). Restore was successful. Ran the updates again. On re-start, the desktop background had changed, the e-mail folder had no messages in it and looked as if I had just set up the PC for the 1st time! I then restored to an even earlier time of 8-28-12. This was successful. Had to re-install those Microsoft updates once again. Upon the re-boot, a message appeared on the screen "Windows initializing - doing a start up repair". When it finished, this is when the mouse, cursor, keyboard (m-c-k) problem started. I can get into the system using the repair disc but am not able to do anything because of the m-c-k problem. No Windows Installation Disc was included when I purchased this PC. I hope this gives you enough info to hopefully figure out where to go from here. Thank you, Dave
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP P6716F
OS
Windows 7 64-bit Home Premium
CPU
AMD Athlon II X4 640 Quad Core
Motherboard
N-Alvorix-RS880-uATX
Memory
6GB PC3-10600 DDR3 SDRAM (3x2GB) expandable to 16GB
Graphics Card(s)
ATI Radeon HD 4200 integrayed graphics up to 2943MB total
Sound Card
Realtek Hi Def Audio. ATI HDMI Audio
Monitor(s) Displays
HP S2031Series Wide LCD
Hard Drives
1TB 7200 Serial ATA. ST310005 28AS SATA Disk Device.
Case
HP Desktop
Keyboard
Logitech MK320
Mouse
Logitech wireless
Antivirus
Avast InternetSecurity,SpyBotS&D,SuperAntiSpyware,Malwarebyt
Browser
Firefox
Other Info
This is my Main PC. I also use another HP P7-1120 as a backup.
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