Help with Zbot infection.

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  1. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #11

    This what I got from Combofix.
    ------------------------
    Computer.zip
      My Computer


  2. Posts : 91
    Windows 7 Home Premium x64 SP1
       #12

    I can confirmed this was a false positive.

    Trojan.zbot FP? - Malwarebytes Forum
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #13

    CanIHaz that is very good research and I thank you very much for time and concern you have. A few minutes ago I got CIMV2-0X800041003, WMI 10. They all might be caused by the same thing. I will investagate on the MAM site. Thanks again.
      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #14

    Well I have been looking for answers and so far no luck. I did do the recommendation on the Malwarebytes Form and that didn't help. Installing the isdel.exe file. MAM has been update to remove the error. To fix the left over problems seem to be a problem. I think the Windows InstallShield is not starting but I can't find it in Services.
    If anymore files or what ever that I need to post just ask and I will do my best.
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #15

    Bear, did you change ALL paswords using a known clean computer?

    If you did, please download Combofix from any of the links below, and save it to your desktop.<--Important
    Link 1
    Link 2
    Link 3

    Click on this link Here to see a list of programs that should be disabled.
    The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
    Next: Disconnect from the internet. If you are on Cable or DSL, unplug your computer from the modem.
    Next: Please disable all onboard security programs (all running with back ground protection) as it may hinder the scanner from working.
    This includes Antivirus, Firewall, and any Spyware scanners that run in the background.
    • Double click combofix.exe and follow the prompts.
    • When finished, it will produce a log for you.
    Note: Do not mouseclick combofix's window while its running. That may cause it to stall
    Please be patient while the scan runs, at times it may appear to stall.
    When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.
    Post this log in your next reply
    After rebooting ensure your Security applications have been re-enabled.

    In your next reply post:
    ComboFix.txt
    ***A guide and tutorial on "How to use Combofix" can be found here:
    ComboFix: A guide and tutorial on using ComboFix

    IF CF won't run:
    During the download, rename Combofix.exe to sVchost.exe
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #16

    Good mourning. Did I do something wrong or do you see something. I will run Combofix again. I will use the Combofix and post back.
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #17

    It really doesn't take long to run the program. Here is the log.
    --------------------
    COMBOFIX TEXT.txt
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #18

    This may help. They are back quarantined.
    Help with Zbot infection.-mam-pro.png
      My Computer


  9. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #19

    I'd like you to scan your machine with ESET OnlineScan
    1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESET OnlineScan
    2. Click the button.
    3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      1. Click on to download the ESET Smart Installer. Save it to your desktop.
      2. Double click on the icon on your desktop.
    4. Check
    5. Click the button.
    6. Accept any security warnings from your browser.
    7. Check
    8. Push the Start button.
    9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    10. When the scan completes, push
    11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    12. Push the button.
    13. Push
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
    Thread Starter
       #20

    Well I did that once but I will do it again and report back.
      My Computer


 
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