Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Adware detected on my computer, antiviruses crash on scans

16 Nov 2012   #1
Frosty46

Windows 7 home premium 64 bit os
 
 
Adware detected on my computer, antiviruses crash on scans

My computer started to freeze on the welcome screen after user log in. If it didn't freeze on the welcome screen, the screen would turn black with a cursor over it. I turned off my computer, and started up safe mode. When I ran a scan on Avast antivirus, the scan would detect nothing, until the point were it would freeze. I downloaded a malware seeking program, and found nothing. I then got super anti spyware. On quick scan, it detected 165 threats, all adware. It would then proceed to freeze. I've also tried to system restore. It only worked for about an hour, and it would freeze on avast quick scan. I can't system restore anymore. It freezes on system restore now. I have a Inspiron 15r with windows home premium 64 os. Any help is greatly appreciated. Thank you


My System SpecsSystem Spec
.
16 Nov 2012   #2
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

On a virus free PC, d/l MS Windows Defender Offline & run it on your machine. This is a boot AV disk.

Windows Defender Offline

Go into safe mode & run Malwarebytes...the free version is good.

http://www.malwarebytes.org/

If you can, d/l TDSSKiller & run it to determine if you have been infected by a rootkit.

http://support.kaspersky.com/faq/?qid=208283363
My System SpecsSystem Spec
17 Nov 2012   #3
Frosty46

Windows 7 home premium 64 bit os
 
 

Thank you so much. It was a root kit. Nasty little booger. I hope someday, Morgan Freeman narrates you a bed time story
My System SpecsSystem Spec
.

17 Nov 2012   #4
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
 
 

Glad you got it sorted. Since it was a rootkit, keep a close eye on your system. Rootkits don't always come out that easy & some newer versions corrupt OS files. TDSSKiller does a pretty good job of getting most of them.
My System SpecsSystem Spec
17 Nov 2012   #5
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Frosty46 View Post
Thank you so much. It was a root kit. Nasty little booger. I hope someday, Morgan Freeman narrates you a bed time story
That's got to be one of the best thingsI've heard all day!
My System SpecsSystem Spec
Reply

 Adware detected on my computer, antiviruses crash on scans




Thread Tools




Similar help and support threads
Thread Forum
Facebook says there is a virus, scans clean, but computer acting weird
Some friends of mine are a retired couple in Mexico. They have two computers, one a desktop, one a laptop. I'm sorry but I don't have current spec details, though I am pretty sure this is not a hardware issue as it is affecting both computers. To the point: The laptop is used on Facebook. ...
Browsers & Mail
Scans stop running when computer closes down.
As above, my computer closes down after so many minutes being idle, and scans stop running. I started a scan last night and it went no-where overnight. What settings can I adjust to allow the scans to run when it closes down?
System Security
Please check Adware Scan Results so I don't ruin my computer? Please?
Hi, I'm following the instructions by Jacee in the "Instant Savings App" thread from Dec 2013 as suggested by ThrashZone in the "Can Virus & Bad Sector Decrease Internet Speed". I've followed the directions up to the point that it says to post the results for review before cleaning anything. ...
System Security
two antiviruses?
I have been reading about mse working along side avast in real time without conflict, and was wondering if this is by design or are some just getting away with it until further updates bring this to a screeching stop. What say you?
System Security
Scans and Defrag Freeze computer!
Whenever I try to do a scan either with McAfee or Windows Defender.. And even disk defrag. it freezes the computer I hear a noise which i think is from the hard drive.. it sound like.. Tick, tick, tick, tick. And when it does that I am not able to open any programs and the scan stops. But i...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:04.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App